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Windows 7: Windows not genuine error 0xc004f063 after reinstallation on new HDD

01 Sep 2014   #1
bearrorist

Windows 7 Home Premium 64bit
 
 
Windows not genuine error 0xc004f063 after reinstallation on new HDD

I bought this computer about 3 years ago from a friend, but recently the hard drive gave up the ghost. I replaced it and reinstalled Windows 7 Home Premium (I had to use a friend's installation CD as I didn't have mine) and used the key I'd pulled from the previous hard drive (I had to use a program as the sticker is unreadable now). It installed and updated fine for about 1 1/2 to 2 months - until today when I was told my copy of Windows was not genuine and, when I tried to authenticate it by reentering the key, was given error code 0xc004f063.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1F335673-6141-4654-B711-27AF8E47979F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1F335673-6141-4654-B711-27AF8E47979F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2492301829-2679980200-1269565891</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 8000</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="5"/><Date>20090811000000.000000+000</Date></BIOS><HWID>FCEB3407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-2442014
Installation ID: 000642217522022203845770680803736902756163407934387716
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 9/1/2014 12:54:20 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:1:2014 12:23
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAACAAAAAgABAAEAln3sK3cWTO2AlkLG9teUVti+NBNiPT43vlxLzXZW

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		FX09    
  FACP			DELL  		FX09    
  HPET			DELL  		OEMHPET 
  MCFG			DELL  		OEMMCFG 
  SLIC			DELL  		FX09   
  OSFR			DELL  		FX09    
  OEMB			DELL  		FX09    
  GSCI			DELL  		GMCHSCI



My System SpecsSystem Spec
.
01 Sep 2014   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Welcome bearrorist

The key code you probably pulled from the HD was the MFG universal key code. It will not work for a re-activation.

That is why the Key Code on the COA sticker is so important and valuable, therefore protected & saved as a hard copy document for the future when needed.
My System SpecsSystem Spec
01 Sep 2014   #3
bearrorist

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by DocBrown View Post
Welcome bearrorist

The key code you probably pulled from the HD was the MFG universal key code. It will not work for a re-activation.

That is why the Key Code on the COA sticker is so important and valuable, therefore protected & saved as a hard copy document for the future when needed.
WHOOPS, that sounds about right. I'll try and see if I can decipher the half decayed code on my COA sticker, haha. If I can't, will buying another copy of Windows 7 Home Premium and using the key from that work?
My System SpecsSystem Spec
.

02 Sep 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You'd possibly be better off buying the Recovery media from the manufacturer - that sontains the necessary certificates to be able to self-activate the Key you're currently using.
My System SpecsSystem Spec
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 Windows not genuine error 0xc004f063 after reinstallation on new HDD




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