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Windows 7: code 8024000E Updates Error

05 Sep 2014   #1
WiZzMasTer

Windows 7 Ultimate x64
 
 
code 8024000E Updates Error

I'm getting this error code when searching for new updates and I also have 3 updates pending to install but I can't install them automatically from updates or manually when I download them from Microsoft separately..

3 Updates in question are;
KB2891804
KB2847077
KB2926765

in attachment is my log..

thanks in front, this is my first post so if I can add anything that could help solve me this problem I'll try get all the info possible, but all I've read and tried so far (some automatic tools from Microsoft) didn't help at all..


My System SpecsSystem Spec
.
06 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC results show the following problems...
Code:
 Line 253716: 2014-09-05 15:11:35, Info                  CSI    00000578 [SR] Repairing 16 (0x0000000000000010) components
 Line 253717: 2014-09-05 15:11:35, Info                  CSI    00000579 [SR] Beginning Verify and Repair transaction
 Line 253720: 2014-09-05 15:11:35, Info                  CSI    0000057b [SR] Cannot repair member file [l:20{10}]"urlmon.dll" of Microsoft-Windows-IE-PluggableHandlersAndSecurityZones, Version = 11.2.9600.17207, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253723: 2014-09-05 15:11:35, Info                  CSI    0000057d [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 11.2.9600.17207, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253726: 2014-09-05 15:11:35, Info                  CSI    0000057f [SR] Cannot repair member file [l:30{15}]"mshtmlmedia.dll" of Microsoft-Windows-IE-HTMLRenderingMedia, Version = 11.2.9600.17207, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253729: 2014-09-05 15:11:35, Info                  CSI    00000581 [SR] Cannot repair member file [l:54{27}]"MsSpellCheckingFacility.exe" of Microsoft-Windows-Spelling-SpellCheck-Downlevel.Binaries, Version = 6.3.9600.16428, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253732: 2014-09-05 15:11:35, Info                  CSI    00000583 [SR] Cannot repair member file [l:32{16}]"iexplore.exe.mui" of Microsoft-Windows-IE-InternetExplorer-Optional.Resources, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253735: 2014-09-05 15:11:35, Info                  CSI    00000585 [SR] Cannot repair member file [l:24{12}]"jscript9.dll" of Microsoft-Windows-Scripting-JScript9, Version = 11.2.9600.17207, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253738: 2014-09-05 15:11:35, Info                  CSI    00000587 [SR] Cannot repair member file [l:22{11}]"elshyph.dll" of Microsoft-Windows-ELS-Hyphenation.Binaries, Version = 6.3.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253741: 2014-09-05 15:11:35, Info                  CSI    00000589 [SR] Cannot repair member file [l:30{15}]"wininet.dll.mui" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation.Resources, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253744: 2014-09-05 15:11:35, Info                  CSI    0000058b [SR] Cannot repair member file [l:32{16}]"mshtmler.dll.mui" of Microsoft-Windows-IE-HTMLEditingSupport.Resources, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253747: 2014-09-05 15:11:35, Info                  CSI    0000058d [SR] Cannot repair member file [l:28{14}]"urlmon.dll.mui" of Microsoft-Windows-IE-PluggableHandlersAndSecurityZones.Resources, Version = 11.2.9600.17207, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253750: 2014-09-05 15:11:35, Info                  CSI    0000058f [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 11.2.9600.17207, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253753: 2014-09-05 15:11:35, Info                  CSI    00000591 [SR] Cannot repair member file [l:30{15}]"jsdbgui.dll.mui" of Microsoft-Windows-IE-JScriptDebugUI.Resources, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253756: 2014-09-05 15:11:35, Info                  CSI    00000593 [SR] Cannot repair member file [l:16{8}]"eula.rtf" of Microsoft-Windows-IE-Eula.Resources, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253759: 2014-09-05 15:11:35, Info                  CSI    00000595 [SR] Cannot repair member file [l:32{16}]"msrating.dll.mui" of Microsoft-Windows-IE-Ratings.Resources, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253762: 2014-09-05 15:11:35, Info                  CSI    00000597 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 253765: 2014-09-05 15:11:35, Info                  CSI    00000599 [SR] Cannot repair member file [l:30{15}]"jscript.dll.mui" of Microsoft-Windows-Scripting-JScript.Resources, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post a fix for that later

As to the other problems,
This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)


My System SpecsSystem Spec
06 Sep 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - wzmaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\wzmaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\wzmaa
or
DIR E:\wzmaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\wzmaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
.

06 Sep 2014   #4
WiZzMasTer

Windows 7 Ultimate x64
 
 

Quote:

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

I couldn't install this because I get message that my computer does not meet minimum requirements..
My System SpecsSystem Spec
06 Sep 2014   #5
WiZzMasTer

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I've uploaded a file - wzmaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\wzmaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\wzmaa
or
DIR E:\wzmaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\wzmaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

done that and here's the log; see attachment

p.s. in middle of scan i had restart, so then run scan again, hope it will be ok
My System SpecsSystem Spec
06 Sep 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's one new/remaining error in the SFC scan - which we'll have to deal with differently.
Code:
 Line 8093: 2014-09-06 13:29:26, Info                  CSI    00000364 [SR] Repairing 1 components
 Line 8094: 2014-09-06 13:29:26, Info                  CSI    00000365 [SR] Beginning Verify and Repair transaction
 Line 8097: 2014-09-06 13:29:27, Info                  CSI    00000367 [SR] Cannot repair member file [l:36{18}]"Pretty_Peacock.jpg" of Microsoft-Windows-TabletPC-Journal, Version = 6.1.7601.18493, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 8100: 2014-09-06 13:29:27, Info                  CSI    00000369 [SR] Cannot repair member file [l:36{18}]"Pretty_Peacock.jpg" of Microsoft-Windows-TabletPC-Journal, Version = 6.1.7601.18493, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

Please download SFCFix from here... http://www.sysnative.com/niemiro/apps/SFCFix.exe and save it to your desktop (we'll need it later anyhow, I think)

Once saved, double-click on it and accept the warnings. It'll run, and create a file SFCFix.log on the desktop - please upload it to your reply.
My System SpecsSystem Spec
07 Sep 2014   #7
WiZzMasTer

Windows 7 Ultimate x64
 
 

it looks like updates are working now and I've managed to install several new and those 3 that was problematic now are installed, anyways here's the log of scan with above tool in attachment;

p.s. I also had problems with system rating but that's not really important now.. so big thanks, but I'll monitor it for a day or two if some other problems appear..

I'll not mark post yet as solved, till I see actually all works, at 1st glance it does..
once more BIG THANKS
My System SpecsSystem Spec
07 Sep 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Strange that SFCFix didn't pick up on the error above - but good news that updates are now working.

Does System rating still not work? - I think at least some of the errors that we did manage to fix could have caused the problems there as well.
My System SpecsSystem Spec
07 Sep 2014   #9
WiZzMasTer

Windows 7 Ultimate x64
 
 

yes system rating now works and as we speak I download and install new updates.. will post if something goes wrong so I'll keep this topic open still..

ok, all updates installed and check for new says that all available are installed, for now all looks like working.. I'll monitor and check some other things to see if there are any problems left..

big thanks
My System SpecsSystem Spec
08 Sep 2014   #10
WiZzMasTer

Windows 7 Ultimate x64
 
 

very big help for help with this, I'll close and mark as solved this topic..

again, THANKS
My System SpecsSystem Spec
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 code 8024000E Updates Error




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