Windows update error 8007371B


  1. Posts : 2
    Windows 7 Home Premium 64bit SP1
       #1

    Windows update error 8007371B


    Hello,

    I had some problems with installing updates so I ran SURT and SFC /SCANNOW.
    I started windows update again and got this error message 8007371B.

    Could someone please help? Or tell me where I can find information on solving this error?

    Thank you in advance.
    First CBS ZIPAttachment 332128
    Second CBS ZIP Attachment 332131
    Third CBS ZIP Attachment 332132
    Screenshot of error Attachment 332133
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The error-code itself indicates registry problems.
    The CBS.log shows a number of the following type of problem...
    Code:
    2014-09-05 12:23:46, Info                  CSI    nt-Core.Deployment, Version = 7.6.7600.320, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:150{75}]"WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.Core" ncdata: [l:4{2}]"32") thumbprint: (null)
      Install (5): flags: 0 tlc: [Microsoft-Windows-WindowsUpdateClient-UI.Deployment, Version = 7.6.7600.320, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:142{71}]"WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.UI" ncdata: [l:4{2}]"32") thumbprint: (null)
    2014-09-05 12:23:46, Info                  CSI    0000000f Changelist winner missing its manifest - Microsoft-Windows-WindowsUpdateClient-Core.Resources, Version = 7.5.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"fr-FR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
    2014-09-05 12:23:46, Info                  CSI    00000010 Changelist winner missing its manifest - Microsoft-Windows-WindowsUpdateClient-UI.Resources, Version = 7.5.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"fr-FR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
    2014-09-05 12:23:46, Error                 CSI    00000011@2014/9/5:08:23:46.348 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(935): Error STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE originated in function OriginateManifestsMissingError expression: (null)
    [gle=0x80004005]
    2014-09-05 12:23:46, Error                 CSI    00000012 (F) STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE #5702# from CCSDirectTransaction::PerformChangeAnalysis(...)[gle=0xd0150024]
    2014-09-05 12:23:46, Error                 CSI    00000013 (F) STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE #5701# from CCSDirectTransaction::PrepareForCommit(...)[gle=0xd0150024]
    2014-09-05 12:23:46, Error                 CSI    00000014 (F) STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE #5700# from CCSDirectTransaction::ExamineTransaction(...)[gle=0xd0150024]
    2014-09-05 12:23:46, Error                 CSI    00000015 (F) STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE #5699# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0xd0150024]
    The CheckSUR scan has the following summary...
    Code:
    Summary:
    Seconds executed: 792
     Found 1183 errors
      CSI Could Not Open file Total count: 1
      CSI Missing Identity Total count: 2
      CSI C Mark Deployment Missing Total count: 1177
      CSI Replacement File: CreateFile Failed Total count: 16
      CSI Payload File Missing Total count: 3
    There is no way to fix this size of problem manually - you'll have to try a repair install, and hope that works. If not, then it's a Clean install.

    Repair Install
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit SP1
    Thread Starter
       #3

    Thank you for your quick answer. I'll try to do a reapair install then ... Wish me luck !
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Good luck!
      My Computer


 

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