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Windows 7: Windows 7 Professional Suddenly not Genuine anymore

09 Sep 2014   #1
darthjade

windows 7 Professional 64 bit
 
 
Windows 7 Professional Suddenly not Genuine anymore

Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6A0E0EC7-886F-4380-9127-65C20C1DC299}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A0E0EC7-886F-4380-9127-65C20C1DC299}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-808082014-3218644612-626626072</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2436CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G5ET65WW (2.07 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20121121000000.000000+000</Date></BIOS><HWID>73CD3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G5   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-3322012
Installation ID: 010804770766369292493522106562041115311182423566773211
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 9/9/2014 6:36:40 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 9:9:2014 07:22
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAHKLSte0CPE9W37ajRvfWqJKOFNnEetSNlmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            LENOVO        TP-G5   
  FACP            LENOVO        TP-G5   
  HPET            LENOVO        TP-G5   
  MCFG            LENOVO        TP-G5   
  SLIC            LENOVO        TP-G5   
  TCPA            PTL        LENOVO
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  ECDT            LENOVO        TP-G5   
  FPDT            LENOVO        TP-G5   
  ASF!            LENOVO        TP-G5   
  UEFI            LENOVO        TP-G5   
  UEFI            LENOVO        TP-G5   
  POAT            LENOVO        TP-G5   
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  UEFI            LENOVO        TP-G5   
  DBG2            LENOVO        TP-G5



My System SpecsSystem Spec
.
09 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Where did you download that version of MGADiag from? - it's 4 years out of date!
This makes it very difficult to properly analyse the results.


To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- in your own thread, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx
My System SpecsSystem Spec
10 Sep 2014   #3
darthjade

windows 7 Professional 64 bit
 
 

That was the MGADiag file that Microsoft had me download when i tried to resolve the issue online. Here is what the sticker says:
Windows 7 Pro OA for Singapore 64Bit
Laptop is a Lenovo W530 and was bought from Lenovo.com around Thanksgiving of 2012
This is a work PC and i am the only one who has used it. Last Friday i installed a program for work called Schnieder Electric Studio 360 and on Sunday i started noticing the issue. I tried uninstalling the program but that did not help.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6A0E0EC7-886F-4380-9127-65C20C1DC299}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A0E0EC7-886F-4380-9127-65C20C1DC299}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-808082014-3218644612-626626072</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2436CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G5ET65WW (2.07 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20121121000000.000000+000</Date></BIOS><HWID>73CD3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G5   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-3322012
Installation ID: 010804770766369292493522106562041115311182423566773211
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 9/10/2014 7:22:49 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 9:9:2014 08:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAHKLSte0CPE9W37ajRvfWqJKOFNnEetSNlmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            LENOVO        TP-G5   
  FACP            LENOVO        TP-G5   
  HPET            LENOVO        TP-G5   
  MCFG            LENOVO        TP-G5   
  SLIC            LENOVO        TP-G5   
  TCPA            PTL        LENOVO
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  ECDT            LENOVO        TP-G5   
  FPDT            LENOVO        TP-G5   
  ASF!            LENOVO        TP-G5   
  UEFI            LENOVO        TP-G5   
  UEFI            LENOVO        TP-G5   
  POAT            LENOVO        TP-G5   
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  UEFI            LENOVO        TP-G5   
  DBG2            LENOVO        TP-G5
My System SpecsSystem Spec
.

10 Sep 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by darthjade View Post
That was the MGADiag file that Microsoft had me download when i tried to resolve the issue online. Here is what the sticker says:
Windows 7 Pro OA for Singapore 64Bit
Laptop is a Lenovo W530 and was bought from Lenovo.com around Thanksgiving of 2012
This is a work PC and i am the only one who has used it. Last Friday i installed a program for work called Schnieder Electric Studio 360 and on Sunday i started noticing the issue. I tried uninstalling the program but that did not help.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6A0E0EC7-886F-4380-9127-65C20C1DC299}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A0E0EC7-886F-4380-9127-65C20C1DC299}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-808082014-3218644612-626626072</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2436CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G5ET65WW (2.07 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20121121000000.000000+000</Date></BIOS><HWID>73CD3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G5   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-3322012
Installation ID: 010804770766369292493522106562041115311182423566773211
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 9/10/2014 7:22:49 AM
 
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 9:9:2014 08:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
 
 
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAHKLSte0CPE9W37ajRvfWqJKOFNnEetSNlmM=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            LENOVO        TP-G5   
  FACP            LENOVO        TP-G5   
  HPET            LENOVO        TP-G5   
  MCFG            LENOVO        TP-G5   
  SLIC            LENOVO        TP-G5   
  TCPA            PTL        LENOVO
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  ECDT            LENOVO        TP-G5   
  FPDT            LENOVO        TP-G5   
  ASF!            LENOVO        TP-G5   
  UEFI            LENOVO        TP-G5   
  UEFI            LENOVO        TP-G5   
  POAT            LENOVO        TP-G5   
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  UEFI            LENOVO        TP-G5   
  DBG2            LENOVO        TP-G5

The report is a little more informative now - but definitely still confusing!

I think the first thing to do is to check the filesystem and registry....


Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
11 Sep 2014   #5
darthjade

windows 7 Professional 64 bit
 
 

Here are the Codes i got during the Windows:
Code 8E5E03FA
Code 8004FF91

Attachment 332866

Attachment 332867

Attachment 332868

Attachment 332869

There was one CAB file too large but was the oldest one and then the log file was 68,000 kb

Hope this is useful
My System SpecsSystem Spec
11 Sep 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's one of the error messages...
Code:
2014-09-09 01:42:28, Info                  CBS    Plan: Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Update: ActiveX-64and32, current: Resolved, pending: Default, start: Resolved, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2014-09-09 01:42:28, Info                  CBS    Perf: Resolve chain started.
2014-09-09 01:42:28, Info                  CSI    00000011@2014/9/9:06:42:28.807 CSI Transaction @0x1892190 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [89]"TI1.30395385_955146464:2/WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
2014-09-09 01:42:28, Info                  CBS    Failed call to CryptCATAdminAddCatalog. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Info                  CBS    Failed to install catalog file \\?\C:\Windows\SoftwareDistribution\SelfUpdate\Packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320\update.cat for package [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Info                  CBS    Failed to install catalog for package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320 [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Info                  CBS    Failed to stage package manifest. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Info                  CBS    Failed to add package. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Info                  CBS    Failed to persist package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Info                  CBS    Failed to update states and store all resolved packages. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Info                  CSI    00000012@2014/9/9:06:42:28.817 CSI Transaction @0x1892190 destroyed
2014-09-09 01:42:28, Info                  CBS    Perf: Resolve chain complete.
2014-09-09 01:42:28, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]
2014-09-09 01:42:28, Info                  CBS    WER: Generating failure report for package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, status: 0x8e5e03fa, failure source: Resolve, start state: Resolved, target state: Staged, client id: WindowsUpdateAgent
2014-09-09 01:42:28, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-09-09 01:42:28, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2014-09-09 01:42:28, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2014-09-09 01:42:29, Info                  CBS    Reboot mark refs: 0
This type of error appears for three failing updates - I suspect that the problem is a little deeper.

I have to admit total lack of knowledge about the 'JET_errReadVerifyFailure' cause here - but I'll have a look around and see what I can find.
My System SpecsSystem Spec
21 Sep 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Rumour has it that this may be the result of a corrupt Windows Update hierarchy - please reset Windows Update following the guidelines here..
Windows Update - Reset
My System SpecsSystem Spec
23 Sep 2014   #8
darthjade

windows 7 Professional 64 bit
 
 

I tried option one and that didnt do it then i tried option two.

THAT WORKED!!!!!

Thanks for your help. My windows is activated again and i can update my PC
My System SpecsSystem Spec
24 Sep 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!
I jad a feeling it was something simple...
Occasoinally I get it right ;-)
My System SpecsSystem Spec
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