windows 7 x64 could not search for new updates, error code 800F081F

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  1. Posts : 23
    windwos 7 prof 64 bit
       #1

    windows 7 x64 could not search for new updates, error code 800F081F


    I tried to check for windows updates, it gives me a notification for update required for windows update, but it gives me a message of (Windows could not search for new update, code 800F081F).

    CBS Logs are in the attachment.

    Regards,
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    CheckSUR shows the following problems...
    Code:
    Unavailable repair files:
     winsxs\manifests\amd64_305895c659d1ec256802c823f05edcf3_31bf3856ad364e35_11.2.9600.17107_none_a04fc4acb2745cf9.manifest
     winsxs\manifests\x86_microsoft-windows-w..-activex.deployment_31bf3856ad364e35_7.6.7600.256_none_dfc0282f0e6d6c2a.manifest
     servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~amd64~sl-SI~7.1.7601.16492.mum
     servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~amd64~sl-SI~7.1.7601.16492.mum
     servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~amd64~sl-SI~7.1.7601.16492.mum
     servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~amd64~sl-SI~7.1.7601.16492.cat
     servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~amd64~sl-SI~7.1.7601.16492.cat
     servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~amd64~sl-SI~7.1.7601.16492.cat
    SFC shows another couple...
    Code:
     Line 9824: 2014-09-09 20:25:45, Info                  CSI    0000035c [SR] Repairing 3 components
     Line 9825: 2014-09-09 20:25:45, Info                  CSI    0000035d [SR] Beginning Verify and Repair transaction
     Line 9830: 2014-09-09 20:25:45, Info                  CSI    00000360 [SR] Cannot verify component files for 305895c659d1ec256802c823f05edcf3, Version = 11.2.9600.17107, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
     Line 9833: 2014-09-09 20:25:45, Info                  CSI    00000362 [SR] Cannot repair member file [l:22{11}]"serifeg.fon" of Microsoft-Windows-Font-Bitmap-MS_Serif, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 9836: 2014-09-09 20:25:46, Info                  CSI    00000364 [SR] Cannot repair member file [l:12{6}]"45.png" of Microsoft-Windows-Gadgets-Weather, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 9839: 2014-09-09 20:25:47, Info                  CSI    00000366 [SR] Cannot repair member file [l:22{11}]"serifeg.fon" of Microsoft-Windows-Font-Bitmap-MS_Serif, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    I'll post a fix for the CheckSUR problems first - we can worry about the SFC ones tomorrow

    Back in a few minutes.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - a78aa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder a78aa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 23
    windwos 7 prof 64 bit
    Thread Starter
       #4

    Thanks for the support Noel, but the file is empty
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Try it again now - sorry about that!
      My Computer


  6. Posts : 23
    windwos 7 prof 64 bit
    Thread Starter
       #6

    please check the attached logs as requested, CheckSUR issues seems resolved
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    That looks OK now - I'll post a fix for the SFC errors later (gotta go to work now )
      My Computer


  8. Posts : 23
    windwos 7 prof 64 bit
    Thread Starter
       #8

    Hi Noel, Could you please update for SFC errors fix ?
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Ooops - sorry - back soon with the files!
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    I've uploaded a file - a78ab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\a78ab
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\a78ab
    or
    DIR E:\a78ab



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\a78ab <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


 
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