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Windows 7: odd event log during windows update

10 Sep 2014   #1
junjun

windows 7
 
 
odd event log during windows update

In event viewer under application there is a windows error saying windows update failure, however, under the system log it says windows update sucessfully downloaded and ready to be install.

Does this mean it is successfully or does this mean there is error?


My System SpecsSystem Spec
.
11 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Check the time - and the actual error.
Please open the Event log error (by double-clicking on it), and hit the Copy button - then post the entire error into your reply.
What happens if you do a Check for Updates now?
My System SpecsSystem Spec
12 Sep 2014   #3
junjun

windows 7
 
 

Log Name: Application
Source: Windows Error Reporting
Date: 13/9/2014 8:36:56 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Velka-PC
Description:
Fault bucket 305947353, type 21
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.6.7600.320
P2: 8020002b
P3: F3128942-D004-457B-BA86-60753CC49EB5
P4: Download
P5: 101
P6: Unmanaged
P7:
P8:
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.6.7600.320_629908a18b77c3caa117ca14 677567aadb86d2_09145699

Analysis symbol:
Rechecking for solution: 0
Report Id: 0db292fb-3ade-11e4-aa8f-00265541c957
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-13T00:36:56.000000000Z" />
<EventRecordID>16894</EventRecordID>
<Channel>Application</Channel>
<Computer>Velka-PC</Computer>
<Security />
</System>
<EventData>
<Data>305947353</Data>
<Data>21</Data>
<Data>WindowsUpdateFailure</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>7.6.7600.320</Data>
<Data>8020002b</Data>
<Data>F3128942-D004-457B-BA86-60753CC49EB5</Data>
<Data>Download</Data>
<Data>101</Data>
<Data>Unmanaged</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.6.7600.320_629908a18b77c3caa1 17ca14677567aadb86d2_09145699</Data>
<Data>
</Data>
<Data>0</Data>
<Data>0db292fb-3ade-11e4-aa8f-00265541c957</Data>
<Data>0</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 13/9/2014 8:36:52 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Velka-PC
Description:
Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.6.7600.320
P2: 8020002b
P3: F3128942-D004-457B-BA86-60753CC49EB5
P4: Download
P5: 101
P6: Unmanaged
P7:
P8:
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.6.7600.320_629908a18b77c3caa117ca1467 7567aadb86d2_cab_075c4886

Analysis symbol:
Rechecking for solution: 0
Report Id: 0db292fb-3ade-11e4-aa8f-00265541c957
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-13T00:36:52.000000000Z" />
<EventRecordID>16893</EventRecordID>
<Channel>Application</Channel>
<Computer>Velka-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>WindowsUpdateFailure</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>7.6.7600.320</Data>
<Data>8020002b</Data>
<Data>F3128942-D004-457B-BA86-60753CC49EB5</Data>
<Data>Download</Data>
<Data>101</Data>
<Data>Unmanaged</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.6.7600.320_629908a18b77c3caa117 ca14677567aadb86d2_cab_075c4886</Data>
<Data>
</Data>
<Data>0</Data>
<Data>0db292fb-3ade-11e4-aa8f-00265541c957</Data>
<Data>4</Data>
</EventData>
</Event>

When check for update it checks normally.
My System SpecsSystem Spec
.

13 Sep 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

8020002b
This error is sometimes caused by corruption in the SoftwareDistribution folder, and Windows can sometimes fix it itself - if the update no longer appears in the listing, then this is what's happened.
If the update is still failing, then it may be fixed by installing from the standalone patch.

Which is the actual update concerned?
My System SpecsSystem Spec
16 Sep 2014   #5
junjun

windows 7
 
 

No idea which updates it is. The error appears for 2 days after which it didn't appear. Does this mean it has updated and repaired itself successfully?
My System SpecsSystem Spec
18 Sep 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the C:\windows\windowsupdate.log file, and we'll be able to see.
My System SpecsSystem Spec
Reply

 odd event log during windows update




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