odd event log during windows update


  1. junjun
    Posts : 76
    windows 7
       New #1

    odd event log during windows update


    In event viewer under application there is a windows error saying windows update failure, however, under the system log it says windows update sucessfully downloaded and ready to be install.

    Does this mean it is successfully or does this mean there is error?
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Check the time - and the actual error.
    Please open the Event log error (by double-clicking on it), and hit the Copy button - then post the entire error into your reply.
    What happens if you do a Check for Updates now?
      My Computer
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  4. junjun
    Posts : 76
    windows 7
    Thread Starter
       New #3

    Log Name: Application
    Source: Windows Error Reporting
    Date: 13/9/2014 8:36:56 AM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Velka-PC
    Description:
    Fault bucket 305947353, type 21
    Event Name: WindowsUpdateFailure
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 7.6.7600.320
    P2: 8020002b
    P3: F3128942-D004-457B-BA86-60753CC49EB5
    P4: Download
    P5: 101
    P6: Unmanaged
    P7:
    P8:
    P9:
    P10:

    Attached files:

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.6.7600.320_629908a18b77c3caa117ca14 677567aadb86d2_09145699

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 0db292fb-3ade-11e4-aa8f-00265541c957
    Report Status: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-13T00:36:56.000000000Z" />
    <EventRecordID>16894</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Velka-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>305947353</Data>
    <Data>21</Data>
    <Data>WindowsUpdateFailure</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>7.6.7600.320</Data>
    <Data>8020002b</Data>
    <Data>F3128942-D004-457B-BA86-60753CC49EB5</Data>
    <Data>Download</Data>
    <Data>101</Data>
    <Data>Unmanaged</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.6.7600.320_629908a18b77c3caa1 17ca14677567aadb86d2_09145699</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>0db292fb-3ade-11e4-aa8f-00265541c957</Data>
    <Data>0</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Windows Error Reporting
    Date: 13/9/2014 8:36:52 AM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Velka-PC
    Description:
    Fault bucket , type 0
    Event Name: WindowsUpdateFailure
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 7.6.7600.320
    P2: 8020002b
    P3: F3128942-D004-457B-BA86-60753CC49EB5
    P4: Download
    P5: 101
    P6: Unmanaged
    P7:
    P8:
    P9:
    P10:

    Attached files:

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.6.7600.320_629908a18b77c3caa117ca1467 7567aadb86d2_cab_075c4886

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 0db292fb-3ade-11e4-aa8f-00265541c957
    Report Status: 4
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-13T00:36:52.000000000Z" />
    <EventRecordID>16893</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Velka-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>WindowsUpdateFailure</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>7.6.7600.320</Data>
    <Data>8020002b</Data>
    <Data>F3128942-D004-457B-BA86-60753CC49EB5</Data>
    <Data>Download</Data>
    <Data>101</Data>
    <Data>Unmanaged</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.6.7600.320_629908a18b77c3caa117 ca14677567aadb86d2_cab_075c4886</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>0db292fb-3ade-11e4-aa8f-00265541c957</Data>
    <Data>4</Data>
    </EventData>
    </Event>

    When check for update it checks normally.
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    8020002b
    This error is sometimes caused by corruption in the SoftwareDistribution folder, and Windows can sometimes fix it itself - if the update no longer appears in the listing, then this is what's happened.
    If the update is still failing, then it may be fixed by installing from the standalone patch.

    Which is the actual update concerned?
      My Computer
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  7. junjun
    Posts : 76
    windows 7
    Thread Starter
       New #5

    No idea which updates it is. The error appears for 2 days after which it didn't appear. Does this mean it has updated and repaired itself successfully?
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Please post the C:\windows\windowsupdate.log file, and we'll be able to see.
      My Computer
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