Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Persistant Installation Error Code 80073712 for KB2972211 (Windows 7)

11 Sep 2014   #1
Bonito77

Windows 7 Professional x64
 
 
Persistant Installation Error Code 80073712 for KB2972211 (Windows 7)

Hello!

I keep getting this error update, and I have tried every suggestion I could find on the Microsoft site.

I ran the system Update Readiness Tool, and CheckSUR.log reports the following information

Quote:
Unavailable repair files:
winsxs\manifests\msil_system.xml.resources_b77a5c561934e089_6.1.7601.18529_en-us_4ba39f6adcb8ffa6.manifest
winsxs\manifests\amd64_netfx-system.xml_b03f5f7f11d50a3a_6.1.7601.18529_none_61525d543c29f632.manifest
winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7601.18529_en-us_6685ac8c75cac403.manifest
winsxs\manifests\msil_system.data.sqlxml_b77a5c561934e089_6.1.7601.18529_none_05d526a261a2bd9d.manif est
winsxs\manifests\amd64_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_89d49b0dbca4315e.manifest
winsxs\manifests\msil_system.xml_b77a5c561934e089_6.1.7601.22740_none_3f3239201f9a7e81.manifest
winsxs\manifests\amd64_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_a09f7455a2ff8502.manifest
winsxs\manifests\amd64_netfx-system.data.sqlxml_b03f5f7f11d50a3a_6.1.7601.22740_none_fd50d2123d55f0a6.manifest
winsxs\manifests\amd64_netfx-system.data.sqlxml_b03f5f7f11d50a3a_6.1.7601.18529_none_141bab5a23b1444a.manifest
winsxs\manifests\amd64_netfx-system.xml_b03f5f7f11d50a3a_6.1.7601.22740_none_4a87840c55cea28e.manifest
winsxs\manifests\msil_system.data.sqlxml.resources_b77a5c561934e089_6.1.7601.22740_en-us_f0063b6d4da03da4.manifest
winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7601.22740_en-us_4fbad3448f6f705f.manifest
winsxs\manifests\msil_system.data.sqlxml_b77a5c561934e089_6.1.7601.22740_none_ef0a4d5a7b4769f9.manif est
winsxs\manifests\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_b7d12c94af0aa8ed.manifest
winsxs\manifests\msil_system.xml.resources_b77a5c561934e089_6.1.7601.22740_en-us_34d8c622f65dac02.manifest
winsxs\manifests\msil_system.data.sqlxml.resources_b77a5c561934e089_6.1.7601.18529_en-us_06d114b533fb9148.manifest
winsxs\manifests\amd64_mscorlib_b77a5c561934e089_6.1.7601.22740_none_3d9b61788326e4f1.manifest
winsxs\manifests\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_a8423065f0ae4976.manifest
winsxs\manifests\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_bf0d09add7099d1a.manifest
winsxs\manifests\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.22740_none_a106534cc8af5549.manifest
winsxs\manifests\msil_system.xml_b77a5c561934e089_6.1.7601.18529_none_55fd126805f5d225.manifest
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Package_for_KB2972211_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2972211_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Package_for_KB2972211_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2972211_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.cat
Any assistance in resolving this would be greatly appreciated. Thanks!


My System SpecsSystem Spec
.
11 Sep 2014   #2
redwolfe98

windows xpsp3, 32-bit
 
 

i did a google-search for "error code 80073712", which you posted, and came up with this:

Windows Update error 0x80073712

the webpage says to resolve the problem by running "system file checker".. here are the instructions:

  1. Open an elevated command prompt.
  2. Run the "sfc /scannow" command.
  3. Try to install update again.
My System SpecsSystem Spec
11 Sep 2014   #3
Bonito77

Windows 7 Professional x64
 
 

Yeah, already tried that (and pretty much everything else that's on Google), all to no avail. Thanks for the suggestion, though!
My System SpecsSystem Spec
.

11 Sep 2014   #4
redwolfe98

windows xpsp3, 32-bit
 
 

try the steps on this webpage, where it says to delete the content of some folders within the "softwaredistribution" folder.. it won't hurt to try it:

Windows Update error 80070002 - Windows Help

here is another webpage that you could check out:

Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
My System SpecsSystem Spec
11 Sep 2014   #5
ariadne2

Windows 7
 
 

*edit* Sorry, just saw I need to make my own thread... nothing to see here...
My System SpecsSystem Spec
11 Sep 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
11 Sep 2014   #7
ariadne2

Windows 7
 
 

I made a new thread but it seems to have been deleted?
My System SpecsSystem Spec
11 Sep 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That may be my fault - I'll ask for the mods to undelete it.... SORRY!
My System SpecsSystem Spec
11 Sep 2014   #9
ariadne2

Windows 7
 
 

Lol no problem I have made the cab file smaller so hopefully it will upload now
My System SpecsSystem Spec
11 Sep 2014   #10
Bonito77

Windows 7 Professional x64
 
 

Whoops, sorry Noel! Guess I jumped the gun there.

At any rate, I followed those instructions and here's the uploaded zip file that you requested. It's pretty large, though!

As noted in the title of this thread, the Error Code is 80073712, and the update that fails to install is KB2972211 (on Win 7 Professional 64-bit).
My System SpecsSystem Spec
Reply

 Persistant Installation Error Code 80073712 for KB2972211 (Windows 7)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7: Update KB2973112 Error Code 80073712
Hi, I trying to install updates into Windows 7 N Professional x64 and it failing on .NET Security update KB2973112. I tried lot of things that Google offers, but nothing works. Sfc /scannow reports no errors. http://or.hu.cz/w7updateerr/CBS.zip Since logs are quite big (32MB), I...
Windows Updates & Activation
Windows Update Error Code 80073712
Hello to all. This is my first thread here in SevenForums. I have three updates that aren't installing. All of them report to as error code 80073712 PS don't suggest anything like repair install or a reinstall of Windows. This PC doesn't belong to me. System Restore is turned off and no...
Windows Updates & Activation
Windows 7 64 - Windows .NET Update KB2972211 - Error Code 800737
Hi, the Update above won't install on my machine. I tried several fixes - Microsoft FixIt, complete deinstallation - but nothing helps. Everything thing else (updates) works fine, after the deinstallation of Microsoft .NET Framework the Microsoft Security Essentials Update popped up (didn't...
Windows Updates & Activation
Windows Update KB2937610 and KB2972211 fail; error code 800B0100
Hi, I'm using Win 7 x64 and I've got a problem with KB2937610 and KB2972211 for a long time now. Neither of them installs. Errorcode returned is 800B0100. I tried a bit everything I normally do like installing the update directly from the knowledgebase but nothing seems to bite. It looks...
Windows Updates & Activation
Windows Update KB2972211 fails, Error Code 80073712
Is there any advise to solve this problem? Thanks in advance! Regards, Gert
Windows Updates & Activation
Cannot install Windows Update KB2972211 - Error Code 80073712
Hi all, I am having a problem installing the above update. It will download to 11% and then instantly fails, never getting to the Installation phase. I have no problems downloading or installing any other updates. I have run the System Readiness Tool sfc/scannow reports some corrupted...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:32.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App