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Windows 7: Update errors

11 Sep 2014   #1
wasisdn

Windows 7 SP1 Ultimate x64
 
 
Update errors

Hi everyone,

I have a similar problem with the new Update Agent 7.6.7600.320

Since 2 weeks my Win Update try to install the new Agent but get Error code 80073701

Install standalone Updates have no Problem.
I found this thraed after tried many Fixit and same steps like Evie without luck (Windows became worst). After that I restore a Backup Image from 12.08.2014 (before August Patches installed)
and get the same Problem and Errorcode. Even the August parches I am not able to install now (last month ok), Windows wants the new Update Agent first.

So I followed this steps:

Code:
DISM /online /remove-package /packagename:WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320
removed without errorcode

and after:

Code:
C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co mponent Based Servicing\Packages" /F WUClient-SelfUpdate-Core-UIComp

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~de-DE~7.6 .7600.256
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600 .256

Suchvorgang abgeschlossen: 2 bereinstimmende Zeichenfolge<n> gefunden.
Any other ideas what I can do?

Thank you very much,

wasisdn


My System SpecsSystem Spec
.
12 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

(I'll ask a moderator to split this into a new thread)


Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
12 Sep 2014   #3
wasisdn

Windows 7 SP1 Ultimate x64
 
 

Thanks for your help.

1. I have run the Update Readiness Tool a few times already, everything goes smooth

2. the SFC scan give me a message that some system files cannot repaired see cbs.log

3. Still habe Problem that the new Update Agent Version 7.6.7600.320 failed to install with Error Code 80073701

I have also tried to install the new Agent as standalone update and after a cleanboot but will cause same Error Code.

The latest cbs.log is attached, this afternoon when I was not on my computer, windows tried to install the new Agent again.

Regards wasisdn
My System SpecsSystem Spec
.

12 Sep 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR tool will exit silently even if it finds errors - that why we MUST see the report it produces, and why we ask for the full CBS folder not just the CBS.log.

The SFC shows the following error which it could not repair...
Code:
 Line 7522: 2014-09-12 18:33:08, Info                  CSI    000003ff [SR] Repairing 3 components
 Line 7523: 2014-09-12 18:33:08, Info                  CSI    00000400 [SR] Beginning Verify and Repair transaction
 Line 7526: 2014-09-12 18:33:08, Info                  CSI    00000402 [SR] Cannot repair member file [l:28{14}]"TTYRES.DLL.mui" of prnge001.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

Unfortunately, I don't have a German-language copy of Windows 7 so it could take a while to file the relevant file for a fix.

Back when I find it - unless you have a German Windows 7 disk to hand??
My System SpecsSystem Spec
12 Sep 2014   #5
wasisdn

Windows 7 SP1 Ultimate x64
 
 

the whole cbs folder is more then 10mb, I will split it in 2 zip files

I try to find my original german install disk, I can't remember it was with or without sp1.
It's the first time since Windows 3.11 I've not format my system drive for more than 2 years...

Edit:
I've found a German Win7SP1 AIO disk, I belive is not excactly that 1 from where I installed but is made from original 64-bit MSDN Sources
My System SpecsSystem Spec
13 Sep 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - I'll come back with a methodology later.
My System SpecsSystem Spec
14 Sep 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

See the tutorial here for the details on how to extract the relevant file... Extract Files from Windows 7 Installation DVD

Please extract the file TTYRES.DLL.mui and place it on your desktop

Once you have it extracted, you'll need to place it in the right folder... but first you have to know the correct folder name, and have the correct permissions so open an Elevated Command Prompt, and run the following commands...


DIR C:\Windows\Winsxs\amd64_prnge001.inf.resources_31bf3856ad364e35_6.1.7600.16385_de-DE*

- you'll see that it's listed (hopefully) just the one folder, with the correct final identifier.
carefully copy that part into the following lines to replace the '<identifier>' part in each line (copy the lines into Notepad first, then edit them - and copy/paste all three into the command prompt window)

Code:
 
TAKEOWN /F C:\Windows\Winsxs\amd64_prnge001.inf.resources_31bf3856ad364e35_6.1.7600.16385_de-DE_<identifier>
ICACLS C:\Windows\Winsxs\amd64_prnge001.inf.resources_31bf3856ad364e35_6.1.7600.16385_de-DE_<identifier> /grant Administrators:(F) /T
COPY "%userprofile%\desktop\TTYRES.DLL.mui" C:\Windows\Winsxs\amd64_prnge001.inf.resources_31bf3856ad364e35_6.1.7600.16385_de-DE_<identifier> /Y
 
.
Assuming that we got everything right, with any luck, running SFC again after that will come back clear.
My System SpecsSystem Spec
14 Sep 2014   #8
wasisdn

Windows 7 SP1 Ultimate x64
 
 

I've extracted TTYRES.DLL from the disc (folder name and identifire from my system and disc are exactly the same)

I'm able to run the first command line "TAKEDOWN" successfully (Die Datei oder Verzeichniss gehoert jetzt dem Benutzer)

but with the second line ICACLS I get a message like "cannot perform the command because 1 File has an processing error"
so the third line COPY can't perform

I confirm all files in this folder from my system drive and the Win7 install disk are the same name and size accept TTYRES.DLL...
My System SpecsSystem Spec
14 Sep 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the working copy of the commands you're using
My System SpecsSystem Spec
14 Sep 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

... this may be because of disk corruption. -

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot)

I'll have a look at the results before we decide what to do next.
My System SpecsSystem Spec
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