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Windows 7: Error 800F081F Windows Update - Seven x86

12 Sep 2014   #1
silassabino

Windows 7 Home Ultimate 32 bits
 
 
Error 800F081F Windows Update - Seven x86

The Windows update closes itself and reopen, with the neverending 800F081F.
My CBS file size was about 14 MB, and I couldn't load by the Atach Manager). Then, I deleted that txt file and the system created another automatically, with about 4 MB.

PS: I followed many instructions here and in other forums, but unsuccessful.
Hope someone can give me a light!

Thanks


My System SpecsSystem Spec
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12 Sep 2014   #2
Pendaws

Win7 SP1 + Ultimate 64 bit
 
 

My System SpecsSystem Spec
12 Sep 2014   #3
silassabino

Windows 7 Home Ultimate 32 bits
 
 

Quote   Quote: Originally Posted by Pendaws View Post
Thanks so much for your suggestion.

But, it didn't work.
I had already tried that topic fully, and sfc /scannow didn't find anything wrong on my directories.

The KB947821 file start installing, but w'ont get it finished.
Just keeps like this forever (please see image attached)

I tried the KB947821 twice waiting first time for 24 hours, this second time for 7 hours, but the installation don't even get ended. I already used softwares to fix directories, CHKDSK, and etc...
Sorry for my English, I'm Portuguese speaker.

Is there something else I can do to get my SP1?
My System SpecsSystem Spec
.

13 Sep 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please upload the CheckSUR.log file anyhow - it may show something which will help, as there's no obvious problems in your other data.
The essential problem appears to be that the Windows Update Agent install is failing - and that's blocking anything else from installing.

Please also upload the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
14 Sep 2014   #5
silassabino

Windows 7 Home Ultimate 32 bits
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please upload the CheckSUR.log file anyhow - it may show something which will help, as there's no obvious problems in your other data.
The essential problem appears to be that the Windows Update Agent install is failing - and that's blocking anything else from installing.

Please also upload the C:\Windows\windowsupdate.log file.
Thank you for ur message, NoelDP.

Follows the file attached.
I uploaded the CheckSur.log file via Mega. It's about 220 MB.

PS: I tried one more time the SFC /SCANNOW. It found some corrupted files, but couldn't fix 'em.

I appreciate your help.
My System SpecsSystem Spec
14 Sep 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There appears to be corruption in your SoftwareDistribution folder - but I have a suspicion that this is merely the tip of the iceberg.
A 220MB CheckSUR log is the largest I've ever heard of - and it'll take me a while to download over my 3G connection - are you sure that you didn't upload the executable? (that is 220MB for the x86 version)

The CheckSUR log is at C:\Windows\Logs\CBS\CheckSUR.log
My System SpecsSystem Spec
14 Sep 2014   #7
silassabino

Windows 7 Home Ultimate 32 bits
 
 

Quote   Quote: Originally Posted by NoelDP View Post
There appears to be corruption in your SoftwareDistribution folder - but I have a suspicion that this is merely the tip of the iceberg.
A 220MB CheckSUR log is the largest I've ever heard of - and it'll take me a while to download over my 3G connection - are you sure that you didn't upload the executable? (that is 220MB for the x86 version)

The CheckSUR log is at C:\Windows\Logs\CBS\CheckSUR.log
NoelDP, the CheckSUR file uploaded was found at C:\Windows\ - It's a full folder that I've zipped and uploaded.

There's not CheckSUR log at C:\Windows\Logs\CBS\ - The files there are named as:
- CBS.log;
- CbsPersist_20140913093011;
- CbsPersist_20140914002722;
- CbsPersist_20140914053541;
- CbsPersist_20140914162015
and
- CbsPersist_20140914165859.

Is there other possible location for that file?
My System SpecsSystem Spec
14 Sep 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Not really - I'll download the one you've already uploaded tomorrow, and take a look at it then.
My System SpecsSystem Spec
14 Sep 2014   #9
silassabino

Windows 7 Home Ultimate 32 bits
 
 

I ran the WindowsUpdateDiagnostic and now I got the Log files
Hope it helps.

And here is also the diagnostic result print.

I will wait for any tip.
My System SpecsSystem Spec
14 Sep 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's more like it!
Unfortunately (?), the file shows no errors, so there's nothing obvious to fix.
The fact that the troubleshooter is showing unregistered services is interesting.
Perhaps a full reset of WU wouldhelp? - follow the instructions here.. Windows Update - Reset
My System SpecsSystem Spec
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