Windows activation error, error code 0xC004E003

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  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    Windows activation error, error code 0xC004E003


    Hi everyone,

    I've just made a fresh windows 7 install on my laptop, but can't activate it, since I get the error code indicated above. Can't activate over phone either since the option is completely absent and slui.exe 4 doesn't work (just shows me the screen to buy a new product key, type a different one or contact microsoft to help resolve the problem). Here is the diagnostic report, hope it helps:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-8T4YH-KM9TB-4PY2W
    Windows Product Key Hash: WoIzABGnhIILQfDi6my3D0qPYn4=
    Windows Product ID: 00426-OEM-8992662-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {D2A62AC3-FD17-4057-9419-9E539D7593D4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D2A62AC3-FD17-4057-9419-9E539D7593D4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4PY2W</PKey><PID>00426-OEM-8992662-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2148722593-3550422066-3660423170</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCSB2C5E</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R2087H4</Version><SMBIOSVersion major="2" minor="6"/><Date>20120615000000.000000+000</Date></BIOS><HWID>64C33407018400FE</HWID><UserLCID>046E</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600016-02-1134-7601.0000-2572014
    Installation ID: 001483588574281822481996280191288866517514143881283755
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4PY2W
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 14/09/2014 13:31:15
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAIAAAABAAAAAQABAAEAln1GDccIjM0orWyu3KWSx5hDdBYucw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			Sony		VAIO
      FACP			Sony		VAIO
      HPET			Sony		VAIO
      BOOT			Sony		VAIO
      MCFG			Sony		VAIO
      WDAT			Sony		VAIO
      TCPA			Sony		VAIO
      ASF!			Sony		VAIO
      SLIC			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      ASPT			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      My Computer


  2. Posts : 185
    Win7 SP1 + Ultimate 64 bit
       #2
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3


    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe

    After a couple of seconds the Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
    If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report.

    (Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)
      My Computer


  4. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Thanks for the fast replies:

    Pendaws: I'm not sure what you wanted me to try from that thread, but as I've metioned, slui 4 doesn't work for me, I still don't get the phone activation option.
    NoelDP: here's the report after rebooting. I've followed your indications after having done all the important updates in windows update, but it still doesn't activate:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-8T4YH-KM9TB-4PY2W
    Windows Product Key Hash: WoIzABGnhIILQfDi6my3D0qPYn4=
    Windows Product ID: 00426-OEM-8992662-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {D2A62AC3-FD17-4057-9419-9E539D7593D4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D2A62AC3-FD17-4057-9419-9E539D7593D4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4PY2W</PKey><PID>00426-OEM-8992662-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2148722593-3550422066-3660423170</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCSB2C5E</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R2087H4</Version><SMBIOSVersion major="2" minor="6"/><Date>20120615000000.000000+000</Date></BIOS><HWID>64C33407018400FE</HWID><UserLCID>046E</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600016-02-1134-7601.0000-2572014
    Installation ID: 001483588574281822481996280191288866517514143881283755
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4PY2W
    License Status: Initial grace period
    Time remaining: 43020 minute(s) (29 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 14/09/2014 16:50:01
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAIAAAABAAAAAQABAAEAln1GDccIjM0orWyu3KWSx5hDdBYucw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			Sony		VAIO
      FACP			Sony		VAIO
      HPET			Sony		VAIO
      BOOT			Sony		VAIO
      MCFG			Sony		VAIO
      WDAT			Sony		VAIO
      TCPA			Sony		VAIO
      ASF!			Sony		VAIO
      SLIC			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      ASPT			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO
      My Computer


  5. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #5

    I should also probably mention that I don't have the sticker anymore (and never had one in the first place) since I bought this copy online. What I did was to retrieve the serial number with a program called WinKeyFinder 1.75 before formatting. Could it be that the serial number it indicated isn't the correct one?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    In that case the install is counterfeit and you meed to claim a refund from the vendor
      My Computer


  7. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I doubt that, it was an established vendor (onthehub.com through the ISIC card website), plus it worked for the previous install. I had received the product key by email + had access to it when I logged in to my account on their website, but I have lost all that info since, which is why I used that program to access the product key.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    It's amazing how many 'established' vendors are fakers.
    In this case I can state categorically that the vendor is SHAM.
    You need to demand a refund with threats of legal repercussions.
      My Computer


  9. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Well.. could you be more precise about what makes you so categoric? The ISIC card is a serious business, they provide international student cards to unis around the world, and the offer was through them (» ISIC for reference). Plus the current onthehub websites seems legit enough to me. I know my way around computers and the internet a bit, without being an expert of course, but I don't see in that case why this vendor should be called fake. Also, as I've said, I've installed that copy before on my laptop, and had to enter the serial number, and everything was in order...
      My Computer


  10. Posts : 1,449
    Windows 7 ultimate 64-bit
       #10

    NoelDP said:
    It's amazing how many 'established' vendors are fakers.
    In this case I can state categorically that the vendor is SHAM.
    You need to demand a refund with threats of legal repercussions.
    I agree with Noel here. NO genuine windows copy will come without a product activation key; whether it be on a sticker on the computer case if its a manufacturer bought system; or in the windows disc folder/sleeve if you bought a system builder copy in which case it would be inside the disc jacket. I would get your money back for it. Plus, a downloaded version is not the best and easiest way to go as having the disc and doing it that way is much better imo.
      My Computer


 
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