Service Pack 1 - Unable to uninstall (0x8024200D)


  1. alexjohnp
    Posts : 1
    Windows 7 Ultimate N
       New #1

    Service Pack 1 - Unable to uninstall (0x8024200D)


    Hello everybody,
    I'm stuck with the installation of SP1 on a windows 7 ultimate n.
    The following information could be hopefully helpful:

    - Using windows update, the error code is 8024200D (as reported in the subject).

    - Using the SP1 downloaded on the MS website, the installation procedure starts and exits after some minutes with the same error code.

    - sfc /scannow doesn't report any integrity violation error.

    - The CBS.log file reports the following error (different code than windows update, anyway), which seems to cause the setup to abort:
    Microsoft-Windows-RemoteFX-VM-Setup-LanguagePack~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: INF_ts_wpdmtp, PinDeployment: x86_synth3dvsc.inf-languagepack_31bf3856ad364e35_6.1.7601.17514_en-us_f2a2ab0191202f9a
    2014-09-17 20:14:10, Info CBS Failed to find file: x86_microsoft-windows-mediaplayer-wmvsdk_31bf3856ad364e35_6.1.7601.17514_none_a832b14d84e3325d\WMSysPr9.prx [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND].

    Please notice that
    - Windows is running on a fresh installation (PC formatted and re-installed 2 days ago).
    - I'm currently running the "N" version of Windows (meaning that Media Player is not installed by default, although I downloaded and installed the WMPlayer11 from the Microsoft's site just after reinstalling the OS)

    Could you provide any help?

    Thank you in advance,
    Alex
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Please follow the Windows Update Posting Instructions and post the requested data
    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer
    Quote Quote

 

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