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Windows 7: Update repeat install

18 Sep 2014   #1
wcj5687

Windows Home Premium 7 32-bit
 
 
Update repeat install

I have Windows Home Premium running on a Dell Vostro 1400. There are 5 windows updates that keep popping up on my windows update (KB285937, KB2871997, KB2872339, KB2676562, and KB2882822) even after it says that they are successfully installed. Also, when I went to view the installed updates on the computer it said that there were no updates installed. Any help is appreciated.


My System SpecsSystem Spec
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18 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
18 Sep 2014   #3
wcj5687

Windows Home Premium 7 32-bit
 
 

I did everything on the instructions page. SURT didn't fix it, SFC scan didn't find anything wrong, and there are no error codes because it says that the update was successful. Should I upload the CBS file?
My System SpecsSystem Spec
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19 Sep 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yes please - and the C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
19 Sep 2014   #5
wcj5687

Windows Home Premium 7 32-bit
 
 

My System SpecsSystem Spec
20 Sep 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The Windowsupdate.log file shows this...
Code:
2014-09-18 15:15:30:622  932 18d0 Setup SelfUpdate handler is not found.  It will be downloaded
2014-09-18 15:15:30:644  932 18d0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.320"
2014-09-18 15:15:30:855  932 18d0 Setup WARNING: Cbs StartSession, error = 0x80070422
2014-09-18 15:15:30:855  932 18d0 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.320" failed, error = 0x80070422
2014-09-18 15:15:30:855  932 18d0 Setup FATAL: SelfUpdate check failed, err = 0x80070422
2014-09-18 15:15:30:874  932 18d0 Agent   * WARNING: Skipping scan, self-update check returned 0x80070422
2014-09-18 15:15:31:259  932 18d0 Agent   * WARNING: Exit code = 0x80070422
This implies that a Windows Service is unable to start - possibly because it's been disabled.

I think your best bet may be to use ONLY the Windows Update repair section from the tool here... Windows Repair (All In One)
Please don't use the other offerings, as I'm not convinced that they are all as good as the WU Repair.
My System SpecsSystem Spec
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 Update repeat install




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