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Windows 7: Windows Update KB2966583 fails, error code 800736B3

22 Sep 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-09-23 00:10
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 963
 No errors detected
Bingo!


Now if we're VERY lucky, you should be able to do a Check for Updates.

Then attempt to install ONLY the oldest found update and cross your fingers - if/when it fails, post the C:\Windows\windowsupdate.log file and the new CBS data


My System SpecsSystem Spec
.
23 Sep 2014   #12
NickNitro

Windows 7 Home Premium 64bit
 
 

No such luck - the update didn't work again Same error as before. I've attached the log file and the CBS data.
My System SpecsSystem Spec
23 Sep 2014   #13
NickNitro

Windows 7 Home Premium 64bit
 
 

And here's the log
My System SpecsSystem Spec
.

25 Sep 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK

Please open an Elevated Command Prompt, and run the following command.

REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections"


copy and post the result

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
25 Sep 2014   #15
NickNitro

Windows 7 Home Premium 64bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur
rentVersion\Internet Settings\Connections"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\C
onnections
WinHttpSettings REG_BINARY 1800000000000000010000000000000000000000
My System SpecsSystem Spec
25 Sep 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I need to do a little research - shout if you haven't heard in 48 hours!
My System SpecsSystem Spec
10 Oct 2014   #17
NickNitro

Windows 7 Home Premium 64bit
 
 

Any help? I havent heard from you in a while!
My System SpecsSystem Spec
10 Oct 2014   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OMG! Sorry - you fell off my todo list.
I'm in the pub now... back tomoz
My System SpecsSystem Spec
11 Oct 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks normal - but just in case...

Open an Elevated COmmand Prompt, and run the following commands...

proxycfg
proxycfg -D

Post the results ( the first should tell us the current settings, and the second should set them back to default)
My System SpecsSystem Spec
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 Windows Update KB2966583 fails, error code 800736B3




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