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Windows 7: Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

21 Sep 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

please run memtest again - with both sticks installed - for at least the three passes to check that their timings aren't still causing problems. Sometimes, even bath/batch variation on the same production line can cause matching-problems for the end-user. That's one reason why it's generally better to replace RAM in matched pairs rather than one at a time.


My System SpecsSystem Spec
.
21 Sep 2014   #12
woodcycl

Indiana
 
 

Again, thanks a ton! Here's the Component file as requested ...

https://dl.dropboxusercontent.com/u/...COMPONENTS.zip
My System SpecsSystem Spec
21 Sep 2014   #13
woodcycl

Indiana
 
 

Quote   Quote: Originally Posted by NoelDP View Post
please run memtest again - with both sticks installed - for at least the three passes to check that their timings aren't still causing problems. Sometimes, even bath/batch variation on the same production line can cause matching-problems for the end-user. That's one reason why it's generally better to replace RAM in matched pairs rather than one at a time.
Will start another memtest now ...
My System SpecsSystem Spec
.

22 Sep 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've managed to eliminate the obvious remaining errors, I think...


I've uploaded a file - wdcaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\wdcaa\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
22 Sep 2014   #15
woodcycl

Indiana
 
 

When attempting to rename ... it states that it is in use by another process. Safe mode possibly?
My System SpecsSystem Spec
22 Sep 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yep - that doesn't surprise me too much.
My System SpecsSystem Spec
23 Sep 2014   #17
woodcycl

Indiana
 
 

Thoughts on next step?
My System SpecsSystem Spec
23 Sep 2014   #18
woodcycl

Indiana
 
 

Would it be best to rebuild with a fresh copy of windows at this point? Or, do you believe the issue can be resolved? Thank you again for all the help.
My System SpecsSystem Spec
24 Sep 2014   #19
woodcycl

Indiana
 
 

Haven't heard back ... so I'm performing a system recovery. Many thanks for the assistance ... appreciated.
My System SpecsSystem Spec
25 Sep 2014   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about that - been too busy in resl life
Good luck with the recovery. Don't forget to backup your data to external storage first!
My System SpecsSystem Spec
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 Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B




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