New
#1
Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B
ASUS Desktop PC CM6850 Series
Windows 7 Home Premium SP1
64-bit
Core i7
4GB RAM
500GB HDD
Windows updates not working for a while. Initial was 8007370B appearing in the Windows Update window when searching for updates. Found bad memory using Memtest86+ and pulled the stick. Other stick no errors after 8 passes.
Toshiba HDD installed. Ran two different HDD diagnostics test on it and it passed.
No conflicts in device manager.
Now, Windows Update window showing 80070002 error. Based upon instructions, ran System Update Readiness Tool (SURT) but that appears to have not made any resolution. Ran it twice to ensure it ran successfully.
Then, ran the Windows Update Diagnostic.diagcab from go.microsoft.com/fwlink/?LinkID=231149 and it shows Windows Update error 0x8007370B(2014-09-18-T-06_58_30P) as NOT FIXED. All other items in list shows as FIXED.
SFC /scannow will not run ... displaying the message "windows resource protection could not perform the requested operation". I tried the same in a elevated prompt in normal windows and in safe mode with the same result. No luck running Surface Scan.
Ran chkdsk /r twice also.
Screen captures of both errors and CBS log file attached. Any help is greatly appreciated. In the meantime, I will begin running some antimalware scans just in case.
Thanks for any assistance.
Last edited by woodcycl; 19 Sep 2014 at 21:15.