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Windows 7: Have a few updates left that keeps failing, error 800B0100

22 Sep 2014   #1
joestrummer

Windows 7 Ultimate x64
 
 
Windows Update fails, error 800B0100

Hello,

I have recently managed to install Windows 7 on a new ssd in my Vaio laptop. Ive had som problems on the way but have come this far now. I came across your site and I hope this is something you can help me with.

Its updates that I feel I have done everything to solve but they keeps failing all the time..

Attachment 334210

The updates in question are:
Attachment 334342

Swedish language pack (KB2483139)

And 3 other optional updates
(KB2574819)
(KB2592687)
(KB2830477)

I have already download them all and tried to install them separately but that didnt work.

My zipped CBS folder is 44mb compressed so I zipped them separately.

I hope you guys can help me!
Thanks


My System SpecsSystem Spec
.
25 Sep 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry you've been left waiting so log! Real life gets in the way every now and then....
Your Checksur would make very depressing reading - but luckily, all the problems seem to relate to a single failed update.
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-ehome-mcplayer_31bf3856ad364e35_6.1.7601.22733_none_c22e46d4e7b0ab80.manifest
 winsxs\manifests\x86_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22736_en-us_673ca97b1742f360.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.22736_en-us_e543c265c667028a.manifest
 winsxs\manifests\amd64_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22736_en-us_c35b44fecfa06496.manifest
 winsxs\manifests\amd64_microsoft-windows-w..ent-core.deployment_31bf3856ad364e35_7.6.7600.320_none_af4247f6d9404079.manifest
 winsxs\manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.22736_none_c9bfccdeefdbaee9.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.18526_none_0467aa1173712ab7.manifest
 winsxs\manifests\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.22736_none_4fc7759214f9fd56.manifest
 winsxs\manifests\x86_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.22736_none_c635840018fe3efe.manifest
 winsxs\manifests\amd64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22736_none_bc7a43a62167ba06.manifest
 winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22736_none_db4edae792566e7b.manifest
 winsxs\manifests\amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.22736_none_9969392bac80bf2c.manifest
 winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.22736_none_0f3b2328c0f7a594.manifest
 winsxs\manifests\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.22736_none_22541f83d15bb034.manifest
 winsxs\manifests\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.22736_none_4572cb3fe0993b5b.manifest
 winsxs\manifests\amd64_microsoft-windows-ehome-mcplayer_31bf3856ad364e35_6.1.7601.18523_none_c1af780fce8af29e.manifest
 winsxs\manifests\x86_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22736_none_d9fb080cb415c253.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22736_none_605ba822690a48d0.manifest
 winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.22736_none_8b06e374b96f441f.manifest
 winsxs\manifests\wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22736_none_e5a38539c6b73076.manifest
 winsxs\manifests\wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.22736_none_a3bde37de0e18127.manifest
 winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.18526_none_0ebc5463a7d1ecb2.manifest
 winsxs\manifests\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.18526_none_44f3fc7ac7738279.manifest
 winsxs\manifests\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.18526_none_4f48a6ccfbd44474.manifest
 winsxs\manifests\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22736_en-us_5c82f683d14aa0fa.manifest
 winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.22736_none_80b23922850e8224.manifest
 winsxs\manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22736_en-us_b8a1920789a81230.manifest
 winsxs\manifests\amd64_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22736_none_3619a3906c733389.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.22736_none_04e678d68c96e399.manifest
 winsxs\manifests\amd64_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.22736_none_25de6862a839201f.manifest
 servicing\packages\Package_102_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_102_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_103_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_103_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_104_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_104_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_105_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_105_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_108_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_108_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_109_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_109_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_110_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_110_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_111_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_111_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2978742~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2978742~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_49_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_49_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_50_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_50_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_51_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_51_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_54_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_54_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_77_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_77_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2978742_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2978742_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2978742~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2978742~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2982378_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2982378_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_102_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_102_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_103_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_103_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_104_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_104_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_105_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_105_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_108_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_108_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_109_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_109_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_110_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_110_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_111_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_111_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2978742~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2978742~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_49_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_49_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_50_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_50_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_51_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_51_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_54_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_54_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_77_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_77_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2978742_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2978742_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2978742~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2978742~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2982378_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2982378_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.cat
I'll post a fix protocol when I can, so don't do anything hasty, yet!
My System SpecsSystem Spec
25 Sep 2014   #3
joestrummer

Windows 7 Ultimate x64
 
 

Haha, I was just getting worried that I was forgotten

Ah, that sounds great if its because of one single failed update! Dont worry, Ill wait
My System SpecsSystem Spec
.

25 Sep 2014   #4
kma1717

Windows 7 Enterprise 32 bit
 
 

Hi Joestrummer,

I had a similar issue not too long ago. I went into Control Panel, Programs & Features, and View Installed Updates and looked to see if any of the updates in there were the same as the ones giving me an issue. It turned out that 2 of them were listed as already installed. I uninstalled them, rebooted, and was able to install all of my updates after that without any issues. I dont know if your issue could be the same, but it might be worth checking out. Hope this helps.

Thanks,
Kevin
My System SpecsSystem Spec
25 Sep 2014   #5
joestrummer

Windows 7 Ultimate x64
 
 

Hello kma1717,

I have already tried that too before I posted here.. but thanks anyway!
My System SpecsSystem Spec
25 Sep 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nothing is going to fix WU until the file errors that I posted earlier are corrected - and other errors are also corrected!

Back when I can get to it
My System SpecsSystem Spec
26 Sep 2014   #7
joestrummer

Windows 7 Ultimate x64
 
 

I look forward to it!
My System SpecsSystem Spec
26 Sep 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You got lucky - I had a couple of minutes to spare...


I've uploaded a file - jsraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jsraa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
26 Sep 2014   #9
joestrummer

Windows 7 Ultimate x64
 
 

My "Servicing" and "Winsxs" folders are here:

C:\Windows\Temp\Servicing


C:\Windows\Temp\Winsxs

Not in the "Checksur" folder as you mentioned... Should I still copy the content where my folders is?
Or maybe I should move the two folders from "Temp" into the "Checksur" folder and then copy the content?
My System SpecsSystem Spec
26 Sep 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No- the system may not let you do it, and it could have nasty consequences.

If the folders don't exist in the C:\Windows\TEMP\CheckSUR folder, then create that folder then just copy both folders into it and run the CheckSUR tool
My System SpecsSystem Spec
Reply

 Have a few updates left that keeps failing, error 800B0100




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