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#11
The last entry in the CBS.log file is from 18th Oct - and pretty useless to us, since it pre-dates the CheckSUR fixes.
Please copy the files from the c:\windows\logs\cbs folder again, and upload them
The last entry in the CBS.log file is from 18th Oct - and pretty useless to us, since it pre-dates the CheckSUR fixes.
Please copy the files from the c:\windows\logs\cbs folder again, and upload them
This error is still present...
The CheckSUR result shows that you also have some serious file corruption.Code:2014-10-20 19:26:16, Error CSI 000002fc@2014/10/20:23:26:16.499 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null) MissingWinningComponentKey on resource [75]"amd64_netfx-dfdll_dll_b03f5f7f11d50a3a_6.1.7601.18523_none_15007b59fcb45889"[gle=0x80004005] 2014-10-20 19:26:20, Error CSI 000002fd (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #2404795# from CCSDirectTransaction::OperateEnding at index 0 of 10 (0x000000000000000a) operations, disposition 0[gle=0xd015001a] 2014-10-20 19:26:20, Error CSI 000002fe (F) HRESULT_FROM_WIN32(14098) #2404420# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x89a0eb0, mp = @0x89a16b0, disp = 0)[gle=0x80073712] 2014-10-20 19:26:20, Info CBS Failed to add one or more component [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2014-10-20 19:26:20, Error CBS Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2014-10-20 19:26:20, Info CSI 000002ff@2014/10/20:23:26:20.358 CSI Transaction @0x78f4460 destroyed 2014-10-20 19:26:20, Info CBS Perf: Resolve chain complete.
I think in view of this combination of errors, the best option for you is going to be a repair install of the OS - it will almost certainly be quicker than attempting manual repair of the known (and unknown) errors.##See the tutorial here... Repair InstallCode:(f) CSI Payload File Missing 0x00000000 KBDBASH.DLL amd64_microsoft-windows-i..l-keyboard-0000046d_31bf3856ad364e35_6.1.7601.18528_none_5bfea9a86c525f64 (f) CSI Payload File Missing 0x00000000 KBDBASH.DLL wow64_microsoft-windows-i..l-keyboard-0000046d_31bf3856ad364e35_6.1.7601.18528_none_665353faa0b3215f (f) CSI Payload File Missing 0x00000000 KBDRU.DLL amd64_microsoft-windows-i..l-keyboard-00000419_31bf3856ad364e35_6.1.7601.18528_none_48ed66d678941c92 (f) CSI Payload File Missing 0x00000000 KBDRU.DLL wow64_microsoft-windows-i..l-keyboard-00000419_31bf3856ad364e35_6.1.7601.18528_none_53421128acf4de8d (f) CSI Payload File Missing 0x00000000 KBDRU1.DLL amd64_microsoft-windows-i..l-keyboard-00010419_31bf3856ad364e35_6.1.7601.18528_none_ec0baadf6b2539cb (f) CSI Payload File Missing 0x00000000 KBDRU1.DLL wow64_microsoft-windows-i..l-keyboard-00010419_31bf3856ad364e35_6.1.7601.18528_none_f66055319f85fbc6 (f) CSI Payload File Missing 0x00000000 KBDTAT.DLL amd64_microsoft-windows-i..l-keyboard-00000444_31bf3856ad364e35_6.1.7601.18528_none_46b57e987a0152d2 (f) CSI Payload File Missing 0x00000000 KBDTAT.DLL wow64_microsoft-windows-i..l-keyboard-00000444_31bf3856ad364e35_6.1.7601.18528_none_510a28eaae6214cd (f) CSI Payload File Missing 0x00000000 KBDYAK.DLL amd64_microsoft-windows-i..l-keyboard-00000485_31bf3856ad364e35_6.1.7601.18528_none_4726aaa679b8bddd (f) CSI Payload File Missing 0x00000000 KBDYAK.DLL wow64_microsoft-windows-i..l-keyboard-00000485_31bf3856ad364e35_6.1.7601.18528_none_517b54f8ae197fd8 (f) CSI Payload File Missing 0x00000000 gdi32.dll amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18539_none_b793fa3d5ffce5e2 (f) CSI Payload File Missing 0x00000000 gdi32.dll wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18539_none_c1e8a48f945da7dd (f) CSI Payload File Missing 0x00000000 locale.nls amd64_microsoft-windows-i..nal-core-locale-nls_31bf3856ad364e35_6.1.7601.18528_none_c8d750bcbfe9e700 (f) CSI Payload File Missing 0x00000000 locale.nls x86_microsoft-windows-i..nal-core-locale-nls_31bf3856ad364e35_6.1.7601.18528_none_6cb8b539078c75ca (f) CSI Payload File Missing 0x00000000 micross.ttf amd64_microsoft-windows-f..-microsoftsansserif_31bf3856ad364e35_6.1.7601.18528_none_873924b85eaecc3e (f) CSI Payload File Missing 0x00000000 segoeui.ttf amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.18528_none_2edb239c28e0d397 (f) CSI Payload File Missing 0x00000000 segoeuib.ttf amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.18528_none_2edb239c28e0d397 (f) CSI Payload File Missing 0x00000000 segoeuii.ttf amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.18528_none_2edb239c28e0d397 (f) CSI Payload File Missing 0x00000000 segoeuiz.ttf amd64_microsoft-windows-font-truetype-segoeui_31bf3856ad364e35_6.1.7601.18528_none_2edb239c28e0d397 (f) CSI Payload File Missing 0x00000000 tahoma.ttf amd64_microsoft-windows-font-truetype-tahoma_31bf3856ad364e35_6.1.7601.18528_none_8deb8a8f8b479ca8 (f) CSI Payload File Missing 0x00000000 tahomabd.ttf amd64_microsoft-windows-font-truetype-tahoma_31bf3856ad364e35_6.1.7601.18528_none_8deb8a8f8b479ca8 (f) CSI Payload File Missing 0x00000000 tzres.dll amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18539_none_735ca6b7203d6b5a (f) CSI Payload File Missing 0x00000000 tzres.dll wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18539_none_7db15109549e2d55 (f) CSI Payload File Missing 0x00000000 tzres.dll.mui amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18539_en-us_e18aa24b9871e017 (f) CSI Payload File Missing 0x00000000 tzres.dll.mui x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18539_en-us_856c06c7e0146ee1 (f) CSI Payload File Missing 0x00000000 tzupd.exe amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18539_none_735ca6b7203d6b5a (f) CSI Payload File Missing 0x00000000 win32k.sys amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18528_none_1712999db12aeeef (f) CSI Payload File Missing 0x00000000 win32k.sys amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18539_none_1708c9fbb1322437
Should I attempt a system restore first or just go to the repair installation? Are my system files too corrupted for a system restore?
Frequently the root problem predates available System Restore points - but yes, it's worth trying. go back a week before you first noticed the problem.
I finally got around to doing a repair installation and everything turned out good. I had to uninstall and then reinstall several programs. McAfee, Malwarebytes, iTunes and ATI Catalyst Control Center. I also downloaded a copy of Win7 x64 from digital river. I'm back in business with updates working as normal. Thanks