A new Windows Update KB2937610 failure; error code 800B0100


  1. mhoecken
    Posts : 2
    Windows 7 32
       New #1

    A new Windows Update KB2937610 failure; error code 800B0100


    New here and need help,
    Windows Update KB2937610 failure; error code 800B0100
    No idea what went wrong, check sur gives

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 25.0
    2014-09-30 13:13

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_8_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_8_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2937610_SP1~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2937610_SP1~31bf3856ad364e35~x86~~6.1.1.3.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 457
    Found 8 errors
    CBS MUM Corrupt Total count: 4
    CBS Catalog Corrupt Total count: 4

    Unavailable repair files:
    servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_8_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_8_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_8_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_8_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_for_KB2937610~31bf3856ad364e35~x86~~6.1.1.3.cat

    and the only place suspect in the update log says

    2014-09-30 13:21:42:964 1184 177c Driver Matched driver to device HDAUDIO\FUNC_02&VEN_11C1&DEV_1040&SUBSYS_103C1378&REV_1002
    2014-09-30 13:21:42:964 1184 177c Driver Status: 0x180200a, ProblemNumber: 00000000
    2014-09-30 13:21:56:739 1184 177c Handler FATAL: UH: 0x800b0100: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2014-09-30 13:21:56:801 1184 177c Agent WARNING: Failed to evaluate Installed rule, updateId = {9B3E0557-1739-409A-AFE2-CE51B1CC706F}.109, hr = 800B0100
    2014-09-30 13:22:00:616 1184 177c Handler FATAL: UH: 0x800b0100: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2014-09-30 13:22:12:544 1184 177c Agent Update {FF434E78-8B6A-4860-BD0F-4AC472E29063}.101 is pruned out due to potential supersedence


    Thanks for any help
      My Computer
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  3. Pendaws
    Posts : 185
    Win7 SP1 + Ultimate 64 bit
       New #2

    You can try this page?
    Windows Update error 800B0100 - Windows Help
      My Computer
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    I'll post a fix protocol for the CheckSUR errors later.
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    I've uploaded a file - mhnaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder mhnaa in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages


    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
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  7. mhoecken
    Posts : 2
    Windows 7 32
    Thread Starter
       New #5

    Hey THANKS,
    looks like that fixed it, updated sucessfull

    Thanks
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Great!

    CheckSUR is happy now, so with luck you'll have no further problems.

    Do another Check for updates and install any found - if they fail, then post the error codes. and the CBS.log file
      My Computer
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