Issues updating to Windows 7 sp1

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  1. Posts : 7
    Windows 7 Home Premium 64bit
       #1

    Issues updating to Windows 7 sp1


    I get error 8024200D now but I have gotten the error 80070020 from windows update.

    I have also ran the System Update Readiness Tool several times and it has not fixed my issues.

    sfc /scannow didn't find any integrity violations either.

    This is my CBS.zip
    https://drive.google.com/file/d/0B-r...it?usp=sharing

    Thank you in advance for helping.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {F92B1029-6716-4D19-BCB0-7DA175D9F4CA}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.130318-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\James\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F92B1029-6716-4D19-BCB0-7DA175D9F4CA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1634152233-1849229322-2265479208</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p6598uk</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20100907000000.000000+000</Date></BIOS><HWID>84B93607018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
    Installation ID: 019121849121755333071691305862890614190272204936971095
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 30/09/2014 14:42:26
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:25:2014 20:26
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAEAAQACAAAAAwABAAEAonb8oWKIdxYu6N6rem539sIg3Pb0TgT27lgC0A==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-CPC
      FACP			HPQOEM		SLIC-CPC
      SRAT			HPQOEM		SLIC-CPC
      HPET			HPQOEM		SLIC-CPC
      MCFG			HPQOEM		SLIC-CPC
      SLIC			HPQOEM		SLIC-CPC
      OEMB			HPQOEM		SLIC-CPC
      SSDT			HPQOEM		SLIC-CPC
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The problem appears to be this one...
    Code:
     Line 656147: 2014-09-30 14:51:45, Error                 CBS    Exec: Failed to pre-stage package: Package_7_for_KB978118~31bf3856ad364e35~amd64~~6.1.1.0, file: rdpcorekmts.dll, source: \\?\C:\Windows\SoftwareDistribution\Download\03fddbbffdc149984fa1d6c3974c718d\amd64_microsoft-windows-t..extensions-binaries_31bf3856ad364e35_6.1.7601.21907_none_0264a4fb0f9b0e60\rdpcorekmts.dll, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
    I suggest first resetting Windows Update - follow the instructions here... Windows Update - Reset
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Should I do the full reset option?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I think so in this case
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Ok I've done that. My update history is gone and i need to check for updates.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    That's to be expected.
    Do rhe Check and try to install only the oldest update found. What happens?
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    I found the oldest one and it installed fine.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Good - try the rest in batches of 10 starting from the oldest
      My Computer


  9. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    I only had around 8 updates and only one of them was an "important" one and that is the Service Pack 1. All other updates have worked so far and I am trying the SP now.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    Ok, I tried to install the Service Pack and it failed. I got the Error code 8024200D.

    edit:

    Looking at the update history I found that it tried to install at some point during my installation of optional updates. The error that it gave was Code: 80010108
    Last edited by precurser; 30 Sep 2014 at 14:16. Reason: Found more information
      My Computer


 
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