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Windows 7: failed to access control panel items after windows 7 update

01 Oct 2014   #1
SaiNi

Windows Server 2008 R2
 
 
failed to access control panel items after windows 7 update

after the update,i cant access access the control even the windows update


My System SpecsSystem Spec
.
01 Oct 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

I also need to see your Event Logs..

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
07 Oct 2014   #3
SaiNi

Windows Server 2008 R2
 
 

unable to upload any file!
My System SpecsSystem Spec
.

07 Oct 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CBS folder is probably too big - delete the older CBSPersist logs and try again.
The forum doesn't accept .evts files, you have to zip them first (and the bare files are probably too big anyhow)
My System SpecsSystem Spec
18 Oct 2014   #5
SaiNi

Windows Server 2008 R2
 
 

"500 - Internal server error.There is a problem with the resource you are looking for, and it cannot be displayed"
My System SpecsSystem Spec
18 Oct 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That usually means that the file is (still?) too large.
My System SpecsSystem Spec
20 Oct 2014   #7
SaiNi

Windows Server 2008 R2
 
 

My System SpecsSystem Spec
20 Oct 2014   #8
SaiNi

Windows Server 2008 R2
 
 

i cant access Event Viewer
Attachment 337428
My System SpecsSystem Spec
20 Oct 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This sounds as if you may be running in a guest account, or have UAC switched off.

Please open a Command Prompt window, and run the following commands - post the results.

REG QUERY HKU
REG QUERY HKCU


To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
22 Oct 2014   #10
SaiNi

Windows Server 2008 R2
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\sandeep>REG QUERY HKU

HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-2736186788-1873495447-2789710585-1000
HKEY_USERS\S-1-5-21-2736186788-1873495447-2789710585-1000_Classes
HKEY_USERS\S-1-5-18

C:\Users\sandeep>REG QUERY HKCU

HKEY_CURRENT_USER
profDataStr REG_SZ 5

HKEY_CURRENT_USER\"Software
HKEY_CURRENT_USER\AppEvents
HKEY_CURRENT_USER\Console
HKEY_CURRENT_USER\Control Panel
HKEY_CURRENT_USER\Environment
HKEY_CURRENT_USER\EUDC
HKEY_CURRENT_USER\Identities
HKEY_CURRENT_USER\Keyboard Layout
HKEY_CURRENT_USER\Network
HKEY_CURRENT_USER\Printers
HKEY_CURRENT_USER\Software
HKEY_CURRENT_USER\System
HKEY_CURRENT_USER\Toolbar
HKEY_CURRENT_USER\Volatile Environment

C:\Users\sandeep>
My System SpecsSystem Spec
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 failed to access control panel items after windows 7 update




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