Activation after fresh install

lesmorton · 02 Oct 2014

My father has a Toshiba NB200 notebook running Windows XP (which is no longer supported) and after having malware problems he asked me if I could upgrade it to Windows 7 for him. As it has no optical drive I downloaded a Microsoft iso file and created a bootable USB drive.

I have successfully installed Windows 7 Home Premium and done all the Windows updates. When asked to activate I tried the code on the label that was supplied on the notebook with the original Windows XP - it didn't work. So I phoned Microsoft to buy a genuine key but they said they can't help me as they no longer sell Windows 7 (only Windows 8 now). I know my dads Toshiba will not run Windows 8 and that even if it did my father (83) would never get his head around how it works.

So I tried a code that I had from and old dead laptop and it has changed the Product ID and still will not activate. Now I'm not sure if I buy a genuine key whether it will work with the changed Product ID (which
is an OEM for an Acer laptop).

Can I change the Product ID or will a genuine licence code work with it as it is?

Where would be the best place to buy a product key (don't need to buy the discs as they can't be used on his notebook)? I've had a look online but can't tell who is genuine and who are dodgy.

Any help would be appreciated.

lesmorton · 02 Oct 2014

Now added the following:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E5337B52-A249-4BAB-9BF3-52B15DCF414D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5337B52-A249-4BAB-9BF3-52B15DCF414D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3173114898-406103981-3207718321</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TOSHIBA NB200</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20110316000000.000000+000</Date></BIOS><HWID>B4610700018400E4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65366</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-2057-7601.0000-2742014
Installation ID: 019544197111164970303903248763582724939164628956620404
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Initial grace period
Time remaining: 41880 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 02/10/2014 09:17:39

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAAABAABAAIAAAABAAAAAgABAAEAnJ9EWII2uJ3iFUjkAH9CxCA6xjUW3l4vchk=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL CALISTGA
FACP INTEL CALISTGA
HPET INTEL CALISTGA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALISTGA
TCPA PTLTD CALISTGA
TMOR PTLTD
SLIC TOSCPL TOSCPL00
APIC INTEL CALISTGA
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci

Golden · 02 Oct 2014

lesmorton said:

Can I change the Product ID or will a genuine licence code work with it as it is?

Where would be the best place to buy a product key (don't need to buy the discs as they can't be used on his notebook)? I've had a look online but can't tell who is genuine and who are dodgy.

Any help would be appreciated.

You do need a new product key and install media.

You can buy a System Builder OEM from scan.co.uk. They are 100% genuine and completely reliable.

Give them a call to see if they have a x64 version, if the laptop can run that.

lesmorton · 02 Oct 2014

Thanks for the info.

Can I not just re-install the iso that I have and then buy a key?

Golden · 02 Oct 2014

When you purchase you get the installation media anyway, so I would install that to be sure its clean. I dont know of any place that just sells keys anymore.

lesmorton · 02 Oct 2014

So having made a successful installation and spent hours doing all the online updates have I really got to wipe the drive and start all over again?

Is there no way of activating the install I have already made? Or repairing the install so I can activate with a genuine key?

Golden · 02 Oct 2014

It depends where you got the .ISO from. If you trust it -- and I wouldn't -- you purchase the product from Scan, then activate with the key on the COA.

However, I would get rid of the dodgy Office installation which stands out like dogs bollocks:

Code:

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK

lesmorton · 02 Oct 2014

I downloaded the iso from here - Download Official Windows 7 SP1 ISO ( 32bit / 64bit ) from Microsoft

I'll buy a key and try it with this installation and if it doesn't work I'll just have to do a fresh install.

Fair comment about the Office 2007. It'll have to go!

southern · 02 Oct 2014

Like these guys are saying, you should always be careful of where you get your .ISO from. Looking at the site you linked too and where the .ISO's are linked from, I would been confident in saying that they are good to use. When we have to download .ISO's for jobs, these are the links provided to us from our purchases from Microsoft.

Don't know were you are located, but like was said, check around and find a new OEM copy of the software. Even if you don't use the disk, the key should give you no problems. If you know of any local refurbishers, you might contact them and see if they might be able to help you obtain a license key through the refurbisher program.

The only problem in using an OEM copy, is that you technicially don't get any support from Microsoft, the "OEM builder" is supposed to provide tech support for that computer/os installation.