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Windows 7: update error 80070002 - iv'e tried all recommended fixes

03 Oct 2014   #1
sleepless

Windows 7 Ultimate x64 SP1
 
 
update error 80070002 - iv'e tried all recommended fixes

hi,

i'm running win7 ult sp1 - i get update error 80070002

Attachment 335486

i have tried so far:

Reset_Reregister_Windows_Update_Components

Reset_Windows_Update_History

Windows6.1-KB947821-v33-x64

WindowsUpdateDiagnostic:

Attachment 335488

any help would be greatly appreciated, thanks.


My System SpecsSystem Spec
.
03 Oct 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
03 Oct 2014   #3
sleepless

Windows 7 Ultimate x64 SP1
 
 

thanks for the reply,

here is the log: Attachment 335516
(i had to remove 4 CBSPersist cab files)


when trying to run sfc /scannow using elevated command prompt within windows, i get the message:

"windows resource protection could not perform the requested operation"
Attachment 335514

when opening the command prompt from windows7 boot cd, i get the message:

"there is a system repair pending which requires reboot to complete"

your help is appreciated.
My System SpecsSystem Spec
.

04 Oct 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the errors from the CheckSUR log...
Code:
Checking Component Store
(f) CSI Corrupt Component Keyform 0x00000000 identity amd64_microsoft-windows-shell-internetexplorer_31bf3856ad364e35_6.1.7601.17514_none_e276f10f687c8de identity and keyform do not match; keyform is wrong.
(f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_5df88a7d948b37d amd64_microsoft-windows-rastls.resources_31bf3856ad364e35_6.1.7600.16385_en-us_0b2f5387422b4609 
(f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_51f6c2a6018a344 amd64_microsoft-windows-l..-startere.resources_31bf3856ad364e35_6.1.7600.16385_en-us_da79a19cb62ad143 
(f) CSI C Mark Deployment Missing 0x00000000 c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_5df488a7d94b37d amd64_microsoft-windows-d..nt-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e95b2b269173677c

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
04 Oct 2014   #5
sleepless

Windows 7 Ultimate x64 SP1
 
 

there are 2 files:

config\components (51MB) or config\COMPONENTS (1KB text file)
My System SpecsSystem Spec
04 Oct 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I need the big one
My System SpecsSystem Spec
04 Oct 2014   #7
sleepless

Windows 7 Ultimate x64 SP1
 
 

My System SpecsSystem Spec
05 Oct 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I think I've managed to correct the errors...


I've uploaded a file - spsaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\spsaa\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
07 Oct 2014   #9
sleepless

Windows 7 Ultimate x64 SP1
 
 

My System SpecsSystem Spec
07 Oct 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ok... reboot to Safe mode and try the commands from there
My System SpecsSystem Spec
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 update error 80070002 - iv'e tried all recommended fixes




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