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Windows 7: How to go to IE10 from IE11 if it was never installed

08 Oct 2014   #41
wherestheanykey

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by wherestheanykey View Post
So just to be sure,

I downloaded the Readiness Tool,
Rebooted the PC
Double Clicked the "Windows6.1-KS947821-V33-x64.msu" file
It launched an installer for "Installing Hotfix for Windows (KB947821) Update 1 of 1"
And now appears to be stalled, with the progress bar showing no green in it at all.

Attachment 336028
Ok it finished and here are the log files,

Attachment 336031

Attachment 336032


My System SpecsSystem Spec
.
08 Oct 2014   #42
Mayank Parmar

Windows 10 Tech Preview
 
 

My System SpecsSystem Spec
08 Oct 2014   #43
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by wherestheanykey View Post
Ok it finished and here are the log files,

Attachment 336031

Attachment 336032
Thanks.

The SURT finished without any errors - right?
There's a Checksur log in the Windows\CBS\logs folder - could you attach that too?

The SFC ran clean ...

Notwihstanding any objections from the bus driver, I suggest you (please excuse the redundancy)

[New Turn off automatic updates - set Windows Update to Check for update, let me decide...
You can leave it this way or change it to automatic after this exercise.

uninstall the IE 10 pre-reqs

restart your system

run sfc
post if it completed normally and also attach the output as you've done before.

[New run Windows update and hide anything offered
One of will have to remember to unhide them later and check for updates.

At this point, you should be at IE 8 and no IE 10 pre-reqs installed.

This is the point you install IE 9 using the standalone you downloaded from the link in UserNameIssues post. Make sure you use that download - get it fresh if necessary.

run sfc - post the log if it reported errors, otherwise, just let members know it ran through without error

run WU, but don't install - post a screen shot.

Thanks

You're getting very good at this ... I hope this time will get you past the error.

I'd like to see if your drivers are up to date (WU should keep them up to par, if you're checking the optional offers - I think your previous screen shot showed only the platform update in optional updates)

Please follow this tutorial to provide the current operating environment of your machine. A member can look at the hardware and driver details to determine if they might be adding to this issue
Speccy - Publish Snapshot of your System Specs

A fresh download of the IE 10 off-line installer (see UserNameIssues post 11) is probably advisable.

You should pause after IE9 is installed and update any drivers suggested before installing IE10

Bill
.
My System SpecsSystem Spec
.

09 Oct 2014   #44
wherestheanykey

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
09 Oct 2014   #45
wherestheanykey

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ThrashZone, before I start uninstalling updates and backing up our endeavors, I'd like to wait to hear your take on next moves. If trying to get back to an environment compatible for installing IE9 is the consensus, would it be possible to get a list of exactly which KB's I should remove?

Thanks to both of you Gurus
My System SpecsSystem Spec
09 Oct 2014   #46
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

I don't believe you need to uninstall any updates :/
Just see what happens to download ie9 at this point and repeat the checksur if it fails,
Cheers.
My System SpecsSystem Spec
09 Oct 2014   #47
wherestheanykey

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well the executable for IE9 failed to intall, but I can't upload the log files for some reason right now. I get this when I try.

Attachment 336121
My System SpecsSystem Spec
09 Oct 2014   #48
wherestheanykey

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok I can upload these, but for some reason the CBS log file is 71MB this time.

Attachment 336122

Attachment 336123
My System SpecsSystem Spec
10 Oct 2014   #49
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks - the checksur is clean (both of them)
The SFC doesn't seem to be complete.

Put the CBS.log in a zip folder on your desktop and attach it to a new post.

Mike and I disagree on the updates - I think they're the cause, specifically the platform update.

That means the decision is all yours.

Here are the updates related to IE10 pre-req

2670838: A platform update is available for Windows 7 SP1 and Windows Server 2008 R2 SP1

The other pre-req KBs don't seem to be that important:
2729094: An update for the Segoe UI symbol font in Windows 7 and in Windows Server 2008 R2 is available
2731771: An update that provides new APIs for conversion between local time and UTC in Windows 7 or in Windows Server 2008 R2 is available
2533623: Microsoft Security Advisory: Insecure library loading could allow remote code execution
2786081: Internet Explorer 10 does not save credentials for a website after you log off from or restart a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1

There were some other updates installed, so it might be better to see a list of installed updates (just the recently installed ones), sorted by install date, and work off that list.

Hold off on anything until someone can look at the full CBS.log and the list of installed updates- OK
My System SpecsSystem Spec
10 Oct 2014   #50
wherestheanykey

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here it is,

Attachment 336230

Thanks,
My System SpecsSystem Spec
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 How to go to IE10 from IE11 if it was never installed




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