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Windows 7: Constant update failure, error codes 800736B3, 8007065E, 80070103

03 Oct 2014   #1
Mavrik347

Windows 7 Enterprise 64bit
 
 
Constant update failure, error codes 800736B3, 8007065E, 80070103

Hi chaps, this is my first time posting here but have used this website for help in the past. I can usually fix my own problems but with these I see there is not straight answer.

I hope someone can help as this has defeated me. I'll try to provide all information in the instructions thread. but if you need anything else please ask

Really hope you guys can help.

Error codes 800736B3, 8007065E & 80070103
________________________________________________________________
Installed SURT http://support.microsoft.com/kb/947821
Ran sfc /scannow
Quote:
C:\Users\Administrator>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
Rebooted
Ran sfc /scannow again
Quote:
C:\Users\Administrator>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
Retried updates - Failed with above error codes still.

At this point I collected logs but I'm still stumped.


My System SpecsSystem Spec
.
04 Oct 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The error codes all relate to registry problems.
There's no errors in the posted logs - please post a couple of the CBSPersist logs, and the C:\Windows\windowsupdate.log file.

Please also list the KB numbers involved.
My System SpecsSystem Spec
04 Oct 2014   #3
Mavrik347

Windows 7 Enterprise 64bit
 
 

Thanks for the reply Noel, these are the updateS.

== Optional ---
KB2830477
== Important -
KB2894844
KB2937610
KB2943357
KB2972211
KB2973112
KB2918614
KB2971850
KB2973201
KB2973351
KB2982378
KB2993651
KB2966583
KB2973337
KB2998527
My System SpecsSystem Spec
.

08 Oct 2014   #4
Mavrik347

Windows 7 Enterprise 64bit
 
 

Anyone? :/
My System SpecsSystem Spec
08 Oct 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - life is hectic, and yours is a complex problem.
It's likely that the cause is simply that KB2830477 is blocking any other update from installing since it will almost certainly be attempting to install first, and when it fails, every other update gets tarred with the same brush. I haven't had the necessary time (and sanity) to delve much deeper into the logs yet.

If you need a quick fix for any reason, the best I can suggest is a repair install.
My System SpecsSystem Spec
08 Oct 2014   #6
Mavrik347

Windows 7 Enterprise 64bit
 
 

No problem, I appreciate all the help. I'm going to try installing all except that one to see what happens.

Update: Same errors
My System SpecsSystem Spec
08 Oct 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Not too surprising - they may all have the same root cause....
Looking at the KB itself, I don't think this is likely - KB2830477 is related to Remote Desktop access, and KB2894844 is related to .NET 3.5.1
Many of the others are also related to .NET 3.5.x

I suspect that a repair install is your best option - although you could try to remove the .NET updates using the Cleanup tool first...
.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

Here's the forum's advice on the repair install...
Repair Install
My System SpecsSystem Spec
08 Oct 2014   #8
Mavrik347

Windows 7 Enterprise 64bit
 
 

How do you know all this?? lol

Do you have any idea what the route cause is then? Would a log of just trying to install one of them be easier?

I'll try those suggestions tomorrow but not a fan of the ever unreliable repair process.
My System SpecsSystem Spec
09 Oct 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Windows 7 repair is a vast improvement on earlier versions, easier and much more reliable.
My System SpecsSystem Spec
18 Oct 2014   #10
Mavrik347

Windows 7 Enterprise 64bit
 
 

I tried the disc for my OS and it's coming up with this so I can't unfortunately :/ I'm sure it used to. Maybe a service pack made it incompatible.

My System SpecsSystem Spec
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