win7Pro 32 bit KB2971850 (only) update Error 800B0100 (son's laptop)

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  1. Posts : 12
    Win7 Pro 32 bit (laptop2)
    Thread Starter
       #11

    Similar result


    Thanks again.

    In a depressing manner, a familiar tale of found corrupt file and unable to fix.

    zip pf CBS.log attached.

    Sorry this is dragging on.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Not a problem - only one file found now...
    Code:
    17968: 2014-10-12 08:30:31, Info                  CSI    000001dd [SR] Repairing 3 components
     Line 17969: 2014-10-12 08:30:31, Info                  CSI    000001de [SR] Beginning Verify and Repair transaction
     Line 17974: 2014-10-12 08:30:41, Info                  CSI    000001e1 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:30{15}]"NlsData004e.dll"; source file in store is also corrupted
     Line 17983: 2014-10-12 08:30:45, Info                  CSI    000001e3 [SR] Repair complete
    Sometimes we get a domino effect like this - but sometimes this is caused by bad hardware, such as RAM or HD, and sometimes by malware.
    This doesn't look like malware or an HD problem to me - so perhaps a RAM test is in order....
    RAM - Test with Memtest86+
    Run at least 3 full passes - although some recommend 8, I don't really believe assertions that this is necessary in every case.
      My Computer


  3. Posts : 12
    Win7 Pro 32 bit (laptop2)
    Thread Starter
       #13

    3 Memtest86+ passes - no errors so far


    Thanks again for sticking with me - on a Sunday, too! :)

    OK, still running Memtest86+, but after 3 passes, no errors flagged up.

    For info, there are 2x1GB sticks, scan 1 was 18 minutes, 2 & 3 were 51 mins apiece.

    Shall I continue - or can you suggest other moves?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    I don't think there's anything to be gained by leaving it longer.

    I have to go out now - I'll post a fix when I get back (if I'm in a fit state! )
      My Computer


  5. Posts : 12
    Win7 Pro 32 bit (laptop2)
    Thread Starter
       #15

    For info


    When I picked up your reply, I found it was about to complete the 9th pass anyway - with no errors.
    The timings were consistent with 50 minutes each.
    Only one odd thing - on normal bootup, it advised me that Windows Firewall had blocked the "Ditto" program.
    I left it blocked, but I don't remember it being flagged up before.

    Will await your reply - and hope you had a good time out.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Very good

    Definitely stop it now - it's not going to catch anything it hasn't already found.

    I'll post a fix for the file problems when I can see straight
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    I've uploaded a file - wgbad.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\wgbad
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\wgbad
    or
    DIR E:\wgbad



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\wgbad <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  8. Posts : 12
    Win7 Pro 32 bit (laptop2)
    Thread Starter
       #18

    now it seems to be C_20949.NLS


    Apologies for delay - it's been a busy two days (relatives visiting etc)

    Went through process & have full CBS.log.zip, but looking at the previous, this fragment may say it all:

    Code:
    2014-10-14 14:35:17, Info                  CSI    000000d6 [SR] Beginning Verify and Repair transaction
    2014-10-14 14:35:18, Info                  CSI    000000d7 Hashes for file member \??\C:\Windows\System32\C_20949.NLS do not match actual file [l:22{11}]"C_20949.NLS" :
      Found: {l:32 b:1v8C0NQHVkdS2Nj3TAX2SAOdBDvFnEIAWDkZG2f4CZ8=} Expected: {l:32 b:eK+SZzkDJgeTodH1ssQRsjk+W+KMBTnfSBH6BD7ugqo=}
    2014-10-14 14:35:18, Info                  CSI    000000d8 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-i..onal-codepage-20949_31bf3856ad364e35_6.1.7600.16385_none_52de33df47065121\C_20949.NLS do not match actual file [l:22{11}]"C_20949.NLS" :
      Found: {l:32 b:1v8C0NQHVkdS2Nj3TAX2SAOdBDvFnEIAWDkZG2f4CZ8=} Expected: {l:32 b:eK+SZzkDJgeTodH1ssQRsjk+W+KMBTnfSBH6BD7ugqo=}
    2014-10-14 14:35:18, Info                  CSI    000000d9 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"C_20949.NLS"; source file in store is also corrupted
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Please post the new logs - they should tell us exactly what's wrong.
      My Computer


  10. Posts : 12
    Win7 Pro 32 bit (laptop2)
    Thread Starter
       #20

    zip log attached


    OK, here's the full log
      My Computer


 
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