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Windows 7: Installed todays updates but one failure /screenshot

14 Oct 2014   #1
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Installed todays updates but one failure /screenshot

I tried to get help with this by reading microsoft's links but still can't get it to install , any ideas. When i check for updates it only shows silverlight but not the failed update.


My System SpecsSystem Spec
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14 Oct 2014   #2
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Must be a microsoft bodge up. I got the same. Strangely if I recheck for updates to try it again then it reports no updates available. So I wouldn't worry as MS have just messed this up. I don't think it was marked critical in any event
My System SpecsSystem Spec
14 Oct 2014   #3
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you very much scottyboy , my father said he had that same update fail so it must be MS issue.
My System SpecsSystem Spec
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14 Oct 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
14 Oct 2014   #5
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

Thanks Noel but everyone is getting the same. Both our laptops doing same and my brother reports similar so must be s Microsoft gaff
My System SpecsSystem Spec
14 Oct 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

While it's possibly a problem at MS's end, they are generally pretty good at getting updates right. It's far more likely that you all have a common error induced by installed software or malware.

Please post the requested data - otherwise we're all just guessing, and nobody is any the wiser.
My System SpecsSystem Spec
14 Oct 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...and this patch is 6 months old - and has already been re-issued to deal with initial problems.
My System SpecsSystem Spec
14 Oct 2014   #8
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Posted the direct reissued link from Microsoft Update Catalog here: post #9

PS: I've uninstalled the previous one from early June 2014 to see if the new reissued one can cause troubleshooting. It had install fine again.
My System SpecsSystem Spec
14 Oct 2014   #9
scottls59901

Windows 7 Pro (32)
 
 

I had the same Failed to Install KB2952664 on my Win7 x86 computer?!-
On reboot I got a pop-up saying Failed/Click to try it again, was too slow, and icon disappeared?
Couple of reboots, and says I'm Up to Date?-
I'm going to hold off on my Win7 x64 laptop until tomorrow, and hopefully MS will have it fixed (I'll Google 1st!)....
My System SpecsSystem Spec
14 Oct 2014   #10
ShadowMario3

Windows 7 Ultimate SP1 x64 and Windows XP Professional SP3 x32 (Dual Boot)
 
 

Yeah, same problem on two out of three of my Windows 7 x64 computers at home (Ultimate and Home Premium). Looking like it's a Microsoft issue, as I doubt Microsoft Security Essentials or MalwareBytes would be blocking it. Also, on the third Windows 7 x64 computer (Professional), the update didn't even appear. Searching for updates on all three computers after installing the main bulk from today yielded with no more being found.

Interestingly, this update was installed on two computers (Ultimate and Home Premium) six times prior to today's failure, with all of them being successful. The one with Professional only has it installed twice.

Quote   Quote: Originally Posted by NoN View Post
Posted the direct reissued link from Microsoft Update Catalog here: post #9

PS: I've uninstalled the previous one from early June 2014 to see if the new reissued one can cause troubleshooting. It had install fine again.
Downloaded the x64 version to my laptop, tried to install (didn't uninstall the early June 2014 version), and it said that the update was already in the system.
My System SpecsSystem Spec
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 Installed todays updates but one failure /screenshot




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