Windows Update error code 800B0100


  1. Posts : 2
    Win 7 Pro x64
       #1

    Windows Update error code 800B0100


    I get error code 800B0100 when installing update KB2973112 and KB2943357 on a Windows 7 Professional x64 system.


    Here my CheckSUR.log

    Thanks in advance.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    You have a rather large number of errors in the CheckSUR scan.
    At least one leads me to think that you may have a hardware problem.

    While I try and get a fix protocol together, please check out your RAM using Memtest86++ - RAM - Test with Memtest86+

    For the record, here are the errors found...
    Code:
    Unavailable repair files:
     winsxs\manifests\amd64_microsoft-windows-ie-f12_31bf3856ad364e35_11.2.9600.17280_none_d027a806fd5a9fff.manifest
     winsxs\manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17280_none_4715d967c316cb36.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.17280_none_11d56cd12ef642b6.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17280_none_8abf9ec9f8d8a490.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_11.2.9600.17280_none_aa05ab1c71b2fcb4.manifest
     winsxs\manifests\amd64_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.17280_en-us_6d6da71ff9c9ee4f.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_11.2.9600.17280_none_e1994bf149f1e0bc.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17280_none_576ff73168f8639a.manifest
     winsxs\manifests\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_11.2.9600.17280_none_2acd701742dec536.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17280_none_1e18799854ce2014.manifest
     winsxs\manifests\amd64_microsoft-windows-s..-jscript9.resources_31bf3856ad364e35_11.2.9600.17280_en-us_c42e9a838d085268.manifest
     winsxs\manifests\amd64_microsoft-windows-i..riptedsandboxplugin_31bf3856ad364e35_11.2.9600.17280_none_3e4f4a7180554864.manifest
     winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17280_none_975684a3ebc1ad40.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17280_none_6bb3ab90a618b922.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-diagnosticshubis_31bf3856ad364e35_11.2.9600.17280_none_f2627d07d63bd1fd.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_11.2.9600.17280_none_56c3d9416c74f49a.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_11.2.9600.17280_none_7a39bbd7969bd454.manifest
     winsxs\manifests\wow64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_11.2.9600.17280_none_848e6629cafc964f.manifest
     winsxs\manifests\amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.17280_none_5f668c1aff756211.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12.resources_31bf3856ad364e35_11.2.9600.17280_en-us_52b682ff6e868032.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-htmlrenderingmedia_31bf3856ad364e35_11.2.9600.17280_none_a0f417ee6e43c855.manifest
     winsxs\manifests\amd64_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.17280_en-us_50f61e67f6712a37.manifest
     winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17280_none_71ad12d866d05264.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17280_none_e8e978ee86327c18.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17280_none_de05831f80b64e26.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-memoryanalyzer_31bf3856ad364e35_11.2.9600.17280_none_a56a84ea088938fb.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17280_none_949cd96a8c5c0968.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_11.2.9600.17280_none_4259f7144f6e268b.manifest
     winsxs\manifests\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_11.2.9600.17280_none_4caea16683cee886.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12resources_31bf3856ad364e35_11.2.9600.17280_none_64ded8e1222ed39e.manifest
     winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17280_none_7b29c921c2bd89c1.manifest
     winsxs\manifests\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17280_none_857e7373f71e4bbc.manifest
     winsxs\manifests\amd64_microsoft-windows-i..riptcollectionagent_31bf3856ad364e35_11.2.9600.17280_none_983ab4d5adc22d0e.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-timeline_31bf3856ad364e35_11.2.9600.17280_none_2f4366137ecda4bd.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17280_none_bab10f640c158e55.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.2.9600.17280_none_a58a03a017be89c5.manifest
     winsxs\manifests\amd64_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_11.2.9600.17280_en-us_04fe121ffd23e4fb.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17280_none_2a171721a17bf230.manifest
     winsxs\manifests\amd64_microsoft-windows-i..resources.resources_31bf3856ad364e35_11.2.9600.17280_en-us_1de09d2d2c90a85f.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17280_none_a84421ec73710b5b.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-timeline_is_31bf3856ad364e35_11.2.9600.17280_none_5c4971d1de84ce38.manifest
     winsxs\manifests\amd64_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.17280_en-us_ef5bd84f1864e7e2.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.17280_en-us_8d1c52f3c9e8db09.manifest
     winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.2.9600.17280_none_e45c6045b6cad3d3.manifest
     winsxs\manifests\amd64_microsoft-windows-inetres-adm_31bf3856ad364e35_11.2.9600.17280_none_d102c720accb3d2c.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17280_none_2a009cbdaf30c4c0.manifest
     winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17280_none_cb0f45e6a69a1f6e.manifest
     winsxs\manifests\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.2.9600.17280_en-us_52114f449273ca8d.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-datawarehouse_31bf3856ad364e35_11.2.9600.17280_none_2921a3b0156345ed.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17280_none_cfaa7e32fdb2b96f.manifest
     winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17280_none_269cf977d2a938a3.manifest
     winsxs\manifests\amd64_microsoft-windows-ieframe.resources_31bf3856ad364e35_11.2.9600.17280_en-us_7239b4f8e2a618d5.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17280_none_72a251275f885e52.manifest
     servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_17_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_18_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_18_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_19_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_19_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_1_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_1_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_20_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_20_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_2_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_2_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_3_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_3_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_for_KB2977629_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_for_KB2977629_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
     servicing\packages\Package_for_KB2977629~31bf3856ad364e35~amd64~~11.2.1.0.mum
      My Computer


  3. Posts : 2
    Win 7 Pro x64
    Thread Starter
       #3

    NoelDP said:
    You have a rather large number of errors in the CheckSUR scan.
    At least one leads me to think that you may have a hardware problem.

    While I try and get a fix protocol together, please check out your RAM using Memtest86++ - RAM - Test with Memtest86+
    No error after 3 complete runs.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I've uploaded a file - ssxaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder ssxaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


 

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