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Windows 7: Windows Error Recovery after WIndows Update restart

16 Oct 2014   #1
Argean

Windows 7 Ultimate x64
 
 
Windows Error Recovery after WIndows Update restart

After installing updates yesterday Windows will not restart. Everything appears to be fine until Windows should be starting up. I get a Windows Error Recovery screen, then the System Recovery Options window followed by Startup Repair window. The startup repair tool shows no Windows Installation until I select add drivers and have it load the RAID drivers. At which point the tool starts it's process and the result is Windows cannot repair the computer automatically. Clicking on the View Diagnostic and Repair Details link shows the tests, which all show error code 0x0. But towards the end I find a Root Cause Found section which states A patch is preventing the system from starting.

I have system restore disabled so there is not restore point to roll the machine back to.


My System SpecsSystem Spec
.
16 Oct 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Why did you disable system restore?
In windows error recovery options, you can select the win7 installation. Select command prompt there instead of system restore. In command prompt:
Code:
dir  c:\
dir  d:\
dir  e:\
What is the win7 drive letter? Can be different from within win7 itself
My System SpecsSystem Spec
16 Oct 2014   #3
Argean

Windows 7 Ultimate x64
 
 

Today the drive letter is E. Yesterday when I was dealing with this issue it showed as F.

Never had a need for it and I always turn of functions like that to save drive space.
My System SpecsSystem Spec
.

16 Oct 2014   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

in win7 recovery environment->command prompt:
Code:
Dism  /Image:Y:\   /Get-Packages /format:table >Y:\patchlst.txt
Replace Y with actual drive letter!!

Now put Y:\patchlst.txt on usb stick and transfer to a healthy machine. Post that file as attachment on this thread,
My System SpecsSystem Spec
16 Oct 2014   #5
Argean

Windows 7 Ultimate x64
 
 

Ok here is the file.
My System SpecsSystem Spec
16 Oct 2014   #6
robikz

Windows 7 Home x64
 
 

Just had the same problem. My computer installed updates on 2014-10-15, now it's 2014-10-16 and it refused to boot, giving me error code 0xc000000e. I didn't have recovery point, so I booted into repair mode, launched CMD and listed packages as presented by Kaktussoft.

I then filtered out all packages that were installed before October 2014 and then used dism to remove those that were left (about 15). Computer booted properly after that.
My System SpecsSystem Spec
16 Oct 2014   #7
Argean

Windows 7 Ultimate x64
 
 

Well off to work will check back here when I get home.
My System SpecsSystem Spec
17 Oct 2014   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Argean View Post
Ok here is the file.
This is the set of latest patches

Package_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5 | Install Pending | Security Update | 10/15/2014 3:12 PM
Package_for_KB2968294~31bf3856ad364e35~amd64~~6.1.1.1 | Install Pending | Security Update | 10/15/2014 3:13 PM
Package_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0 | Install Pending | Security Update | 10/15/2014 3:13 PM
Package_for_KB2977292~31bf3856ad364e35~amd64~~6.1.1.0 | Install Pending | Security Update | 10/15/2014 3:11 PM
Package_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1 | Install Pending | Security Update | 10/15/2014 3:12 PM
Package_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4 | Install Pending | Security Update | 10/15/2014 3:11 PM
Package_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3 | Install Pending | Security Update | 10/15/2014 3:11 PM
Package_for_KB2984981~31bf3856ad364e35~amd64~~6.1.1.1 | Install Pending | Security Update | 10/15/2014 3:12 PM
Package_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0 | Install Pending | Security Update | 10/15/2014 3:12 PM
Package_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1 | Installed | Update | 10/15/2014 3:11 PM
Package_for_KB2998527~31bf3856ad364e35~amd64~~6.1.1.1 | Install Pending | Update | 10/15/2014 3:11 PM
Package_for_KB3000061~31bf3856ad364e35~amd64~~6.1.1.2 | Install Pending | Security Update | 10/15/2014 3:13 PM
Package_for_KB3000869~31bf3856ad364e35~amd64~~6.1.1.0 | Installed | Security Update | 10/15/2014 3:11 PM
Package_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1 | Install Pending | Update | 10/15/2014 3:11 PM
Package_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1 | Install Pending | Update | 10/15/2014 3:12 PM


Lets try to uninstall the "Install pending" patches.

Code:
@echo on
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2949927~31bf3856ad364e35~amd64~~6.1.1.5
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2968294~31bf3856ad364e35~amd64~~6.1.1.1
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2977292~31bf3856ad364e35~amd64~~6.1.1.0
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2979570~31bf3856ad364e35~amd64~~6.1.1.1
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2984976~31bf3856ad364e35~amd64~~6.1.1.3
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2984981~31bf3856ad364e35~amd64~~6.1.1.1
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB2998527~31bf3856ad364e35~amd64~~6.1.1.1
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB3000061~31bf3856ad364e35~amd64~~6.1.1.2
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1
DISM /Image:Y:\ /Remove-Package /PackageName:Package_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1
Replace Y with actual win7 drive letter. Best thing to do is to put the code in a file called removepatch.bat and put on usb stick. Replace Y with actual win7 drive letter. Attach usb stick to faulty machine and do:
Code:
Q:\removepatch.bat
Of course replace Q with actual drive letter of usb stick.
All patches removed succesfully? Which fail? If all were successfully removed.... try to reboot but don't install the patches yet, but enable system restore (at least temporary as test).

Post results
My System SpecsSystem Spec
17 Oct 2014   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

I think this is related https://social.technet.microsoft.com...w7itproinstall !

KB2949927 is most likely the culprit
My System SpecsSystem Spec
17 Oct 2014   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

On boot it shows this? that is what you mean by saying "not booting"?


My System SpecsSystem Spec
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 Windows Error Recovery after WIndows Update restart




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