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Windows 7: Windows Update fails on IE 11 & .NET Framework 3.5.1

17 Nov 2014   #11
drceng

Windows 7 Professional 64bit
 
 

Just a poke to make sure you didn't leave the country after all.


My System SpecsSystem Spec
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18 Nov 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The relevant error is
Code:
2014-11-10 11:57:13:372  356 5de0 Report REPORT EVENT: {CF744511-8B41-4D29-A9F0-DBBD3EE0B6BC} 2014-11-10 11:57:08:365-0800 1 182 101 {557F18C5-6E3E-4C7B-802F-61C70342C5CA} 501 80070057 wusa Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070057: Security Update for Windows (KB2972211).
This indicates bad data - but not where the bad data is
Since you attempted the install offline and got the same error message as online, we have to assume that the bad data is in the already-installed stuff (of which there is a mass it could be).
The quickest solution is likely to be a repair install, as we could hunt for a long time to find a single data-point error, only to find that there are actually more than one.

My problem at the moment is heavy commitments both at work and outside - so my posting time is limited, and responses could be slower than either of us would like
My System SpecsSystem Spec
18 Nov 2014   #13
drceng

Windows 7 Professional 64bit
 
 

No problem at all regarding your delay. I can totally relate & greatly appreciate your feedback & time.

Thanks for that advice. I'll have to try to address that undertaking when time permits, as well.

Question though...when doing an OS repair, should I create a system restore point in case anything hiccups?
My System SpecsSystem Spec
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18 Nov 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

ALWAYS do backups to external media first - it's unlikely that a System Restore point will assist if anything goes seriously wrong with a repair install.
Mostly, the repair will work, but when it doesn't, it usually backs out gracefully... but occasionally it will crash irretrievably.
My System SpecsSystem Spec
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 Windows Update fails on IE 11 & .NET Framework 3.5.1




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