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Windows 7: Windows Updates Failing/Not Installing

19 Oct 2014   #1
warriorsep

Windows 7 Home Premium 64 Bit
 
 
Windows Updates Failing/Not Installing

I've just started receiving a problem with not being able to install Windows updates. They seem to download ok, but I'm getting failing errors upon trying to install them.

The error codes I'm receiving are Code 800B0100, and Code 8024200D.

I've run scan now under the command prompt and did not receive any integrity issues.

I'm trying to attach the CBS.zip file to this thread, but all I end up with is a 404 server error, so I'm not sure what that's all about. At any rate, I'll keep trying to upload the file for someone more knowledgeable than me to take a look at, and hopefully, please help me out.


My System SpecsSystem Spec
.
19 Oct 2014   #2
warriorsep

Windows 7 Home Premium 64 Bit
 
 

Ok, I realized that the CBS.zip file was too large to attach. I've deleted out some of the .cab files to get under the limit. Hopefully, this helps now. Attachment 337398
My System SpecsSystem Spec
20 Oct 2014   #3
warriorsep

Windows 7 Home Premium 64 Bit
 
 

Decided to also give you the windows update log file as well in case it helps. Attachment 337473
My System SpecsSystem Spec
.

21 Oct 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the CheckSUR errors
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7601.22720_none_0a6954e31355bce4.manifest
 winsxs\manifests\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.18611_none_56267efd321d772a.manifest
 winsxs\manifests\amd64_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.18611_none_b2451a80ea7ae860.manifest
 winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7601.18510_none_09ea861dfa300402.manifest
 winsxs\manifests\amd64_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.22819_none_b2d6bb8203915009.manifest
 winsxs\manifests\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.22819_none_56b81ffe4b33ded3.manifest
 servicing\packages\Package_1_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2976897_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2976897_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3001554_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3001554_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_1_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2976897_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2976897_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2976897~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB3001554_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB3001554_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB3001554~31bf3856ad364e35~amd64~~6.1.1.1.cat
I'll post a fix protocol later.
My System SpecsSystem Spec
21 Oct 2014   #5
warriorsep

Windows 7 Home Premium 64 Bit
 
 

Sounds good. Thanks for looking into this, Noel
My System SpecsSystem Spec
21 Oct 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - wspaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder wspaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
21 Oct 2014   #7
warriorsep

Windows 7 Home Premium 64 Bit
 
 

Noel, followed the steps from your previous post, and here are the copies of the files you requested. Attachment 337673

Attachment 337674
My System SpecsSystem Spec
21 Oct 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - CheckSUR is happy.
Now do a Check for Updates, and attempt to install ONLY the oldest one found.
If it fails, post back with the KBnumber and the Error code.
My System SpecsSystem Spec
21 Oct 2014   #9
warriorsep

Windows 7 Home Premium 64 Bit
 
 

Noel - No luck on the update. I picked the oldest one like you requested, and it failed. The update is KB2911501, and the error code is Code 8024200D.
My System SpecsSystem Spec
21 Oct 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's OK - I was expecting that...
You need to install that update using the standalone installer... Download Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1 from Official Microsoft Download Center - you want the 64-bit version Windows6.1-KB2911501-x64.msu
My System SpecsSystem Spec
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