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#1
Persistent Windows Update error - 80073712
Hi,
I noticed the other day that my Windows 7 Professional PC had not had any Windows Updates since the end of August, so became curious as to why. On checking Windows Update, it came up with the error code above, and would not install any updates.
I checked the installed updates and there was one relating to Windows Defender KB915597, but I have since been able to download a more recent one from Defender itself after I disabled AVG.
I have perused the web at length to try to resolve this but still no luck, I have tried:-
1. Re-setting the Windows Update components
2. Running Windows6.1-KB947821-v33-x64.msu
3. sfc /scannow
4. chkdsk /f /r
5. Updating Windows from my MESH CD but it kept saying it could not install a newer Windows version
6. I then followed some steps running DSIM.exe from the CMD window
I have done as requested in your posting instructions and enclose my CBS.zip file. I also added my Belarc Advisor html file, and a Word document with screenshots in, in case they helps. I have had to remove the CbsPersist_xxx.cab files to get the zip file below 8Mb in size, but please let me know if you want me to send them separately.
I must advise that I have run some Registry Cleaners on this PC, and whilst investigating this issue, it seems the general consensus is not to use these. So I won't be anymore!
Look forward to hearing from someone, and thank you in advance for your help.
Cheers
Tim