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Windows 7: Windows can not check for updates error code 800B0100

22 Oct 2014   #1
Funda

Windows 7 SP1 64-bit
 
 
Windows can not check for updates error code 800B0100

Installed Win7 yesterday and installed some drivers for it, when I went to look for updates for win7 it came up with that error code, Ive also tried doing what Microsofts website advices to do and that did not help. I also called Microsofts technicians and they weren't able to solve the problem. Im hoping you guys are able to give me a solution.


My System SpecsSystem Spec
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22 Oct 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
22 Oct 2014   #3
Funda

Windows 7 SP1 64-bit
 
 

Just did it now, sorry, when I posted it I wasn't home.
My System SpecsSystem Spec
.

22 Oct 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That makes more sense now
CheckSUR shows the following problems...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_d5981a6600d138cc.manifest
 winsxs\manifests\wow64_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_dfecc4b83531fac7.manifest
 winsxs\manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_bc07877c65502903.manifest
 winsxs\manifests\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_c65c31ce99b0eafe.manifest
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.320.cat
These are all from the update for the Windows Update Agent - and could well explain your problems.

Having said that, your SFC results are a little unusual. Most results have at least 126 'POQ's - your first run only have 115, whicle the second doesn't appear to have completed before you made the copy. Neither run found any significant problems, although there are a lot of problems from the same errors that CheckSUR found.

I'll post a fix protocol for the CheckSUR errors shortly
My System SpecsSystem Spec
22 Oct 2014   #5
Funda

Windows 7 SP1 64-bit
 
 

Well the first run may have been from last night, did it today but i got a bsod while it was scanning. been having bsod a lot as well I can run it again for you if you wish.
My System SpecsSystem Spec
22 Oct 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - fdaaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder fdaaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
22 Oct 2014   #7
Funda

Windows 7 SP1 64-bit
 
 

I tried doing it and got a bsod, so i went in safe mode with command promt and did it then. I hope that works as well.
My System SpecsSystem Spec
22 Oct 2014   #8
Funda

Windows 7 SP1 64-bit
 
 

Sorry did the wrong thing, ignore the above
My System SpecsSystem Spec
22 Oct 2014   #9
Funda

Windows 7 SP1 64-bit
 
 

Ok Noel, Look at this one.
My System SpecsSystem Spec
23 Oct 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - CheckSUR is happy now.
Do a new Check for UPdates, and attempt to install ONLY the oldest update found. If it fails, post the KB number and errorcode.
Of it goes OK, install remaining updates in batches of 5 or so (expect a couple of failures as the order in the list isn't the same as the needed install order)
My System SpecsSystem Spec
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 Windows can not check for updates error code 800B0100




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