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Windows 7: Trouble installing some updates

27 Oct 2014   #31
Hulkster

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Noel and Tom do tag team well together.

As always I'm lurking in the background watching them work.
Hahahhahahahah, if I may be so bold to name a name for the greatest Tag Team in the history of the WWF (wrestling) and I would say this applies to Noel and Tom as well. They should be called "The Mega Powers" (just kidding off course).

Thank you all for the kind words, I feel a bit better! Enough so I could manage to restore my Acronis backup to do all the necessary repairs again with the files you gave me and it said it didnít have any problems anymore after that. The CBS.log seems to be clean and the Checksur.log didnít list any errorís anymore. In fact SFC /scannow even said something it didnít say first and that is that all the repairs have been done and a reboot is needed. I guess this is because all the files where provided at once instead of in separate sections.

Anyway, I wanted to make a Full backup but then all of a sudden I again got these two following BSODís:

REFERENCE_BY_POINTER
0x00000018

SYSTEM_SERVICE_EXCEPTION
0x0000003B nvlddmkm.sys

The backup that I have never crashed with these errorís before in my life. I feel it has to do with the repairs that where done. The BSODís doesnít leave any minidumps behind unfortunately and so Iíve made a zipfile with ďdm log collectorĒ that is included. I didnít know what the xxxx should stand for so I left it xxxx.

All I know is that nvlddmkm.sys is an Nvidia driver because I recognize it. Sometimes I get these BSOD pretty fast (after a boot) and sometimes after some time or it doesnít ever crash (for the time I am using it). I usually have a look at the ďreliability historyĒ as well, but for some strange reason these BSODís are not listed there. As if they didnít happen.


My System SpecsSystem Spec
.
27 Oct 2014   #32
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Hulkster.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec
27 Oct 2014   #33
Hulkster

Windows 7 Ultimate x64
 
 

Hi Arc,

That is correct, there isn’t a dumpfile because it never creates one. I am using mini dumps for years now and it always created a dump file in case of a BSOD, but in this case it doesn’t. After repairing my Windows with all the files I got, these BSOD’s all of a sudden appeared (to my surprise). Before that I never had any of these errors or any other BSOD's for that matter and that is why I think they have to do with the repairing. When I restored my last backup (before the repairs) I don’t get these error’s.

Very strange and the zipfile I posted is the only information I can give you concerning theses crashes. This is the first time I didn’t get a mini dump file.
My System SpecsSystem Spec
.

27 Oct 2014   #34
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Hulkster.

Let us expect that the registry entry will be able to record a crash dump. If it fails too, take a camera snap of the blue screen and upload it for us.

A stop 0x3B is a mysterious bugcheck sometimes, and it will be difficult to debug it without studying a crash dump.

Let us wait and see till the next BSOD .... they we may adopt a troubleshooting strategy depending on the situation.
My System SpecsSystem Spec
27 Oct 2014   #35
Hulkster

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Hi Hulkster.

Let us expect that the registry entry will be able to record a crash dump. If it fails too, take a camera snap of the blue screen and upload it for us.
Registry entry? Where should I search for this in the registry?

I am sorry but I can't make a camera snap shot because I don't have a camera nor smartphone (at the moment). Money money money, if you know what I mean.

It's to bad because I really though my PC would improve with the repairing of the SFC/CheckSUR files. It almost looks like one of the files overwritten something, which causes my system to crash.
My System SpecsSystem Spec
28 Oct 2014   #36
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Hulkster View Post

Registry entry? Where should I search for this in the registry?
Nowhere.... just follow post #32.
My System SpecsSystem Spec
28 Oct 2014   #37
Hulkster

Windows 7 Ultimate x64
 
 

Mini dumps are already configured I have this setting for 5 years or so.
My System SpecsSystem Spec
28 Oct 2014   #38
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you follow the post #32?
My System SpecsSystem Spec
28 Oct 2014   #39
Hulkster

Windows 7 Ultimate x64
 
 

You want me to merge the mini dump reg file? (Create_Minidump_on_BSOD.reg) To be sure I have my setting on mini dump file?
My System SpecsSystem Spec
28 Oct 2014   #40
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Is it that tough to understand?
My System SpecsSystem Spec
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 Trouble installing some updates




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