Trouble installing some updates

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  1. Posts : 19
    Windows 7 Ultimate x64
    Thread Starter
       #31

    Layback Bear said:
    Noel and Tom do tag team well together.

    As always I'm lurking in the background watching them work.
    Hahahhahahahah, if I may be so bold to name a name for the greatest Tag Team in the history of the WWF (wrestling) and I would say this applies to Noel and Tom as well. They should be called "The Mega Powers" (just kidding off course).

    Thank you all for the kind words, I feel a bit better! Enough so I could manage to restore my Acronis backup to do all the necessary repairs again with the files you gave me and it said it didn’t have any problems anymore after that. The CBS.log seems to be clean and the Checksur.log didn’t list any error’s anymore. In fact SFC /scannow even said something it didn’t say first and that is that all the repairs have been done and a reboot is needed. I guess this is because all the files where provided at once instead of in separate sections.

    Anyway, I wanted to make a Full backup but then all of a sudden I again got these two following BSOD’s:

    REFERENCE_BY_POINTER
    0x00000018

    SYSTEM_SERVICE_EXCEPTION
    0x0000003B nvlddmkm.sys

    The backup that I have never crashed with these error’s before in my life. I feel it has to do with the repairs that where done. The BSOD’s doesn’t leave any minidumps behind unfortunately and so I’ve made a zipfile with “dm log collector” that is included. I didn’t know what the xxxx should stand for so I left it xxxx.

    All I know is that nvlddmkm.sys is an Nvidia driver because I recognize it. Sometimes I get these BSOD pretty fast (after a boot) and sometimes after some time or it doesn’t ever crash (for the time I am using it). I usually have a look at the “reliability history” as well, but for some strange reason these BSOD’s are not listed there. As if they didn’t happen.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #32

    Hi Hulkster.

    The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any disc cleanup tool before you upload another zip.
      My Computer


  3. Posts : 19
    Windows 7 Ultimate x64
    Thread Starter
       #33

    Hi Arc,

    That is correct, there isn’t a dumpfile because it never creates one. I am using mini dumps for years now and it always created a dump file in case of a BSOD, but in this case it doesn’t. After repairing my Windows with all the files I got, these BSOD’s all of a sudden appeared (to my surprise). Before that I never had any of these errors or any other BSOD's for that matter and that is why I think they have to do with the repairing. When I restored my last backup (before the repairs) I don’t get these error’s.

    Very strange and the zipfile I posted is the only information I can give you concerning theses crashes. This is the first time I didn’t get a mini dump file.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #34

    Hi Hulkster.

    Let us expect that the registry entry will be able to record a crash dump. If it fails too, take a camera snap of the blue screen and upload it for us.

    A stop 0x3B is a mysterious bugcheck sometimes, and it will be difficult to debug it without studying a crash dump.

    Let us wait and see till the next BSOD .... they we may adopt a troubleshooting strategy depending on the situation.
      My Computer


  5. Posts : 19
    Windows 7 Ultimate x64
    Thread Starter
       #35

    Arc said:
    Hi Hulkster.

    Let us expect that the registry entry will be able to record a crash dump. If it fails too, take a camera snap of the blue screen and upload it for us.
    Registry entry? Where should I search for this in the registry?

    I am sorry but I can't make a camera snap shot because I don't have a camera nor smartphone (at the moment). Money money money, if you know what I mean.

    It's to bad because I really though my PC would improve with the repairing of the SFC/CheckSUR files. It almost looks like one of the files overwritten something, which causes my system to crash.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #36

    Hulkster said:

    Registry entry? Where should I search for this in the registry?
    Nowhere.... just follow post #32.
      My Computer


  7. Posts : 19
    Windows 7 Ultimate x64
    Thread Starter
       #37

    Mini dumps are already configured I have this setting for 5 years or so.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #38

    Can you follow the post #32?
      My Computer


  9. Posts : 19
    Windows 7 Ultimate x64
    Thread Starter
       #39

    You want me to merge the mini dump reg file? (Create_Minidump_on_BSOD.reg) To be sure I have my setting on mini dump file?
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #40

    Is it that tough to understand?
      My Computer


 
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