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Windows 7: Failure Configuring windows updates Reverting changes Issue

31 Oct 2014   #11
Alysses

Windows 7 professional x64
 
 

bump


My System SpecsSystem Spec
.
01 Nov 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about the delay - too much work and not enough play
Please open an Elevated Command Prompt...
When command prompt is launched, type in the following command and press enter:

DISM /image:C:\ /cleanup-image /revertpendingactions

Post any output.

Then reboot your computer, booting into Windows normally. Run this FixIt in aggressive mode: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services


Reboot again, then run SFC and CheckSUR and post the CBS and CheckSUR logs whatever the results.

Please do NOT attempt to install updates yet.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
01 Nov 2014   #13
Alysses

Windows 7 professional x64
 
 

No problem about the delay, I'm just glad someone is willing to help . Anyways, i pasted the commands into the command prompt and got this...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DISM /image:C:\ /cleanup-image /revertpendingactions

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Error: 87

The /Image option that is specified points to a running Windows installation.
To service the running operating system, use the /Online option. For more inform
ation, refer to the help by running DISM.exe /Online /?.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>


Since i got an error i chose not to go any further with FixIt.
My System SpecsSystem Spec
.

01 Nov 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Makes sense - i wasn't sure whether that command would run in Normal Mode or not.
You'll have to boot to the Repair Environment to get it to work...


reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.


Pick the option to use a Command Prompt
At the prompt type
DISM /image:C:\ /cleanup-image /revertpendingactions

Post any output.

Then reboot your computer, booting into Windows normally. Run this FixIt in aggressive mode: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services


Reboot again, then run SFC and CheckSUR and post the CBS and CheckSUR logs whatever the results.

Please do NOT attempt to install updates yet.
My System SpecsSystem Spec
01 Nov 2014   #15
Alysses

Windows 7 professional x64
 
 

still got the same message and error while attempting this on safe mode w/ network.
My System SpecsSystem Spec
01 Nov 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You MUST use the Repair Environment, as described,
My System SpecsSystem Spec
02 Nov 2014   #17
Alysses

Windows 7 professional x64
 
 

Ahh i missed the repair environment part. After giving it a few tries i keep getting Error 2.
My System SpecsSystem Spec
02 Nov 2014   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Error Code 2 is usually a 'file not found' error...
What happens if you run the following commands from the stated repair environment...

DIR C:\Windows
DIR D:\Windows
DIR E:\Windows
My System SpecsSystem Spec
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