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Windows 7: Trying to download Internet Explorer 11 but I keep receiving code 9C59

26 Oct 2014   #1
sealionforever

Windows 7 Home Premium 64bit
 
 
Trying to download Internet Explorer 11 but I keep receiving code 9C59

I use a packard bell easynote TJ65 with Windows 7 Home Premium 64bit. Everytime I try downloading IE 11 though Windows Update or the website, code 9C59 keeps popping up. I tried some tips on the website but I think it made the problem worse. Unfortunately I have no knowledge of computer programming and things so I have no other hope left to resolve this problem. Help please!


My System SpecsSystem Spec
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26 Oct 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

please also upload the file C:\Windows\IE11_Main.log
My System SpecsSystem Spec
27 Oct 2014   #3
sealionforever

Windows 7 Home Premium 64bit
 
 
It was too big indeed

If there are more files missing, let me know.
Thank you in advance!
My System SpecsSystem Spec
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27 Oct 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are a number of errors with Manifest files - these require CheckSUR to properly identify and fix.
There is no CheckSUR.log file in your upload.

PLEASE UPLOAD THE FILE IF IT EXISTS - if not, then please run the CheckSUR tool and post the log, or post the errors received when attempting to run it.
My System SpecsSystem Spec
29 Oct 2014   #5
sealionforever

Windows 7 Home Premium 64bit
 
 

These should do the trick
My System SpecsSystem Spec
30 Oct 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have a few routine problems, and one not so routine....
Here's the routine ones.
Code:
Unavailable repair files:
 servicing\packages\Package_1_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_for_KB2859903_RTM~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_for_KB2859903_RTM~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.cat
I'll post a fix protocol for those shortly.
The not-so-routine one may take a little time...
My System SpecsSystem Spec
30 Oct 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - sfeaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder sfeaa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
30 Oct 2014   #8
sealionforever

Windows 7 Home Premium 64bit
 
 

Here you go
If it works out or not, I want to say thank you man!
My System SpecsSystem Spec
31 Oct 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - now the trick is going to be to fix this Key.
Code:
Checking Component Store
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.5592_none_3b124bdfc9ac2eae
I'll try and post a fix this evening after work.
My System SpecsSystem Spec
01 Nov 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nope - sorry, but you'll have to wait a bit longer while I call in the cavalry as I cannot for the life of me work out the best way to attack Winning Component Key problems.

Hopefully it won't be too much longer!
My System SpecsSystem Spec
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 Trying to download Internet Explorer 11 but I keep receiving code 9C59




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