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Windows 7: Windows Update Install Issues - error 0x80070057

29 Oct 2014   #1
Waknuk

Windows 7 Home Premium 64bit
 
 
Windows Update Install Issues - error 0x80070057

I have been having issues getting all Windows Updates to install and I've tried a number of things to correct. Nothing seems to solve the problem. I ran the Update Readiness Tool with no problems. I am now trying to do a manual install of SP 1 - KB947821 and it's failing too with error 0x80070057. Attachment 338737

Here is the ZIPped Log data: Attachment 338738

Any suggestions?


My System SpecsSystem Spec
.
31 Oct 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have some nasty bitflips present...
Code:
Checking Component Store
(f) CSI C Mark Deployment Missing 0x00000000 c!7de547fe69D..d3f48fa6a89_3bf3856ad364e35_6.1.7601.17720_91307b865b3b5ca5 wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.17720_none_7db338ef549e0e02 
(f) CSI C Mark Deployment Missing 0x00000000 c!47355f0d0a..9651a12215e_3bf3856ad364e35_6.1.7601.21855_7f728c8853775be1 amd64_47355f0d0a8f7722c18709651a12215e_31bf3856ad364e35_6.1.7601.21855_none_7f728c8853775be1 
(f) CSI C Mark Deployment Not Marked 0x00000000 c!c982b74b248..9ef2295ae55_31bf3856ad364e35_6.1.7601.17720_0409b118eb5f6054 amd64_c982b74b248b70e784e629ef2295ae55_31bf3856ad364e35_6.1.7601.17720_none_0409b118eb5f6054 
(f) CSI C Mark Deployment Missing 0x00000000 c!4755f0d0a8..9651a12215e_30bf3856aD364e35_6.1.760121855_7f728c8853775be1 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.21855_bg-bg_977c5b3024c38955 
(f) CSI C Mark Deployment Not Marked 0x00000000 c!c982b74b248..9ef2295ae55_31bf3856ad364e35_6.1.7601.17720_0409b118eb5f6054 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_bg-bg_970e2cb70b921705

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
01 Nov 2014   #3
Waknuk

Windows 7 Home Premium 64bit
 
 

Hi .... thanks for the explanation. Are those caused by a hardware error or something with software? Or too early to tell?

Here is a link to the zipped components file ...

Components.zip
My System SpecsSystem Spec
.

01 Nov 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Thay can be cause by a number of things - one of which is faulty RAM.
ou may want to run a test with MemTest86++ to check it out. RAM - Test with Memtest86+

I'll have a look and see what I can do with these errors...
My System SpecsSystem Spec
01 Nov 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - wkkaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\wkkaa\COMPONENTS C:\Windows\System32\config

.


If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
01 Nov 2014   #6
Waknuk

Windows 7 Home Premium 64bit
 
 

I don't see a wkkaa.zip file at your link ... the closest named file I see is wspaa.zip
My System SpecsSystem Spec
01 Nov 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - put it in the wrong folder
It should be there now.
My System SpecsSystem Spec
01 Nov 2014   #8
Waknuk

Windows 7 Home Premium 64bit
 
 

No problem. All steps above complete ... here is the new log file -> Attachment 339009
My System SpecsSystem Spec
02 Nov 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Dammit! - missed one


I've uploaded a file - wkkab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\wkkab\COMPONENTS C:\Windows\System32\config

.


If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
02 Nov 2014   #10
Waknuk

Windows 7 Home Premium 64bit
 
 

Ok done. I think this one is looking better -> Attachment 339104
My System SpecsSystem Spec
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