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Windows 7: Windows 7 Pro 64-bit update error code 8007370B

08 Nov 2014   #31
n2jlc

Windows 7 Professional 64-bit
 
 

Slow and steady wins the race or, in this, case, fixes all the errors! Here is the latest CBS logs


My System SpecsSystem Spec
.
08 Nov 2014   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Still the same error - please run SFC /SCANNOW, and post the new CBS.log - then upload the COMPONENTS file again so I can make sure I'm still working on the same errors as you.
My System SpecsSystem Spec
08 Nov 2014   #33
n2jlc

Windows 7 Professional 64-bit
 
 

I tried to run the SCANNOW but got the error below. I did re-run the SURlog checker and have included the CBS logs files and the components file in the zipped folder.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Windows Resource Protection could not perform the requested operation.

C:\Windows\system32>
My System SpecsSystem Spec
.

08 Nov 2014   #34
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The COMPONENTS file is the default one (created by the system when then proper one doesn't exist) - it seems that the last copy command failed.

Open an Elevated Command Prompt and run the following commands

COPY "%userprofile%\desktop\n2cae\COMPONENTS" C:\Windows\System32\config
DIR C:\Windows\System32\config\COMP*.*


Post the results, then run SFC /SCANNOW again, and post the new CBS.log file
My System SpecsSystem Spec
08 Nov 2014   #35
n2jlc

Windows 7 Professional 64-bit
 
 

The copy failed. Here is the cmd output: (I think SYSTEM has it opened. I also tried rebooting, but got the same result. I checked the processes list, but nothing seemed obvious to stop.) Sorry.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>COPY "%userprofile%\desktop\n2cae\COMPONENTS" C:\Windows\Sys
tem32\config
The process cannot access the file because it is being used by another process.
0 file(s) copied.

C:\Windows\system32>DIR C:\Windows\System32\config\COMP*.*
My System SpecsSystem Spec
08 Nov 2014   #36
n2jlc

Windows 7 Professional 64-bit
 
 

Do you think I could boot into SAFE MODE and copy the COMPONENTS file into the correct folder and then restart Windows normally would work? Just thinking.
My System SpecsSystem Spec
08 Nov 2014   #37
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yes - you'd have to use the same commands again
My System SpecsSystem Spec
08 Nov 2014   #38
n2jlc

Windows 7 Professional 64-bit
 
 

Yea, the safe mode copy worked. I could run the SCANNOW and have attached the resulting CBS log files.
My System SpecsSystem Spec
09 Nov 2014   #39
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I'm seeing different errors in the logs to what I can find in my copy of the COMPONENTS file - which either means that I'm looking in the wrong place, or you still have other problems.
Please upload your COMPONENTS file again, and I'll see if I can find the errors there.
My System SpecsSystem Spec
09 Nov 2014   #40
n2jlc

Windows 7 Professional 64-bit
 
 

Here is the link to the COMPONENTS file in DropBox:
https://www.dropbox.com/s/4p14l2yrnr...OMPONENTS?dl=0

Also, we have had some success! When I went to copy the components file, it was locked by SYSTEM, so I went to restart in to SAFE MODE and saw where 48 Windows updates were ready to be downloaded & installed. So I went ahead an did that. All the updates got installed except one. I have attached a WORD document with the screen shot of that failed update.

After the update is when I got a copy of the COMPONENTS file you have the link to.

I will assume this is good news?
My System SpecsSystem Spec
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 Windows 7 Pro 64-bit update error code 8007370B




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