Windows 7 Pro 64-bit update error code 8007370B

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  1. Posts : 28
    Windows 7 Professional 64-bit
    Thread Starter
       #31

    Slow and steady wins the race or, in this, case, fixes all the errors! Here is the latest CBS logs
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #32

    Still the same error - please run SFC /SCANNOW, and post the new CBS.log - then upload the COMPONENTS file again so I can make sure I'm still working on the same errors as you.
      My Computer


  3. Posts : 28
    Windows 7 Professional 64-bit
    Thread Starter
       #33

    I tried to run the SCANNOW but got the error below. I did re-run the SURlog checker and have included the CBS logs files and the components file in the zipped folder.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Windows Resource Protection could not perform the requested operation.

    C:\Windows\system32>
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #34

    The COMPONENTS file is the default one (created by the system when then proper one doesn't exist) - it seems that the last copy command failed.

    Open an Elevated Command Prompt and run the following commands

    COPY "%userprofile%\desktop\n2cae\COMPONENTS" C:\Windows\System32\config
    DIR C:\Windows\System32\config\COMP*.*


    Post the results, then run SFC /SCANNOW again, and post the new CBS.log file
      My Computer


  5. Posts : 28
    Windows 7 Professional 64-bit
    Thread Starter
       #35

    The copy failed. Here is the cmd output: (I think SYSTEM has it opened. I also tried rebooting, but got the same result. I checked the processes list, but nothing seemed obvious to stop.) Sorry.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>COPY "%userprofile%\desktop\n2cae\COMPONENTS" C:\Windows\Sys
    tem32\config
    The process cannot access the file because it is being used by another process.
    0 file(s) copied.

    C:\Windows\system32>DIR C:\Windows\System32\config\COMP*.*
      My Computer


  6. Posts : 28
    Windows 7 Professional 64-bit
    Thread Starter
       #36

    Do you think I could boot into SAFE MODE and copy the COMPONENTS file into the correct folder and then restart Windows normally would work? Just thinking.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #37

    Yes - you'd have to use the same commands again
      My Computer


  8. Posts : 28
    Windows 7 Professional 64-bit
    Thread Starter
       #38

    Yea, the safe mode copy worked. I could run the SCANNOW and have attached the resulting CBS log files.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #39

    OK - I'm seeing different errors in the logs to what I can find in my copy of the COMPONENTS file - which either means that I'm looking in the wrong place, or you still have other problems.
    Please upload your COMPONENTS file again, and I'll see if I can find the errors there.
      My Computer


  10. Posts : 28
    Windows 7 Professional 64-bit
    Thread Starter
       #40

    Here is the link to the COMPONENTS file in DropBox:
    https://www.dropbox.com/s/4p14l2yrnr...OMPONENTS?dl=0

    Also, we have had some success! When I went to copy the components file, it was locked by SYSTEM, so I went to restart in to SAFE MODE and saw where 48 Windows updates were ready to be downloaded & installed. So I went ahead an did that. All the updates got installed except one. I have attached a WORD document with the screen shot of that failed update.

    After the update is when I got a copy of the COMPONENTS file you have the link to.

    I will assume this is good news?
      My Computer


 
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