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Windows 7: Windows Update error code : 800B0100

02 Nov 2014   #1
Twizy

Windows 7 Home Premium x64
 
 
Windows Update error code : 800B0100

1. System Update Readiness Tool (SURT)
  • I ran this once; finished within 15 minutes. No problems.
2. SFC Scan
  • Verification 100% complete. Windows Resource Protection did not find any integrity violations.
3. Windows Update Error Codes
  • Error code : 800B0100
4. Log Collection
  • Attached.
CBSPersist CABs :
2/5 attached. Rest too large.


My System SpecsSystem Spec
.
02 Nov 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR found the following problems...
Code:
Unavailable repair files:
 servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
I've uploaded a file - tzyaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder tzyaa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
03 Nov 2014   #3
Twizy

Windows 7 Home Premium x64
 
 

Thanks for the quick reply, here you go.
My System SpecsSystem Spec
.

03 Nov 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is happy now

Do a new Check for updates, and attempt to install ONLY the oldest update found.

If it fails, upload the C:\Windows\windowsupdate.log file
If it succeeds, try installing the remaining updates.
My System SpecsSystem Spec
04 Nov 2014   #5
Twizy

Windows 7 Home Premium x64
 
 

Thanks - both updates installed successfully, and no problems after restart. Is there a reason this error occurred, as I haven't seen this come up before?
My System SpecsSystem Spec
04 Nov 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sometimes stuff like this 'just happens' - with a single error such as this it may have been a momentary power fluctuation causing a mis-read/write to either memory or disk.
My System SpecsSystem Spec
04 Nov 2014   #7
Twizy

Windows 7 Home Premium x64
 
 

I see - thanks for your help again, I really appreciate it.
My System SpecsSystem Spec
Reply

 Windows Update error code : 800B0100




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