Windows Update error code : 800B0100


  1. Posts : 4
    Windows 7 Home Premium x64
       #1

    Windows Update error code : 800B0100


    1. System Update Readiness Tool (SURT)

    • I ran this once; finished within 15 minutes. No problems.

    2. SFC Scan

    • Verification 100% complete. Windows Resource Protection did not find any integrity violations.

    3. Windows Update Error Codes

    • Error code : 800B0100

    4. Log Collection

    • Attached.

    CBSPersist CABs :
    2/5 attached. Rest too large.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    CheckSUR found the following problems...
    Code:
    Unavailable repair files:
     servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
    I've uploaded a file - tzyaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder tzyaa in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  3. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Thanks for the quick reply, here you go.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    CheckSUR is happy now

    Do a new Check for updates, and attempt to install ONLY the oldest update found.

    If it fails, upload the C:\Windows\windowsupdate.log file
    If it succeeds, try installing the remaining updates.
      My Computer


  5. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Thanks - both updates installed successfully, and no problems after restart. Is there a reason this error occurred, as I haven't seen this come up before?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Sometimes stuff like this 'just happens' - with a single error such as this it may have been a momentary power fluctuation causing a mis-read/write to either memory or disk.
      My Computer


  7. Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       #7

    I see - thanks for your help again, I really appreciate it.
      My Computer


 

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