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Windows 7: Windows won't remember to automatically update itself

02 Nov 2014   #1
MadMudMob

Windows 7 Home Premium 32bit
 
 
Windows won't remember to automatically update itself

I set my computer to automatically update in Control Panel/Windows Update/Change Settings.

Yet every time I do a restart the Action Centre icon in the system tray has a red cross and, when opened, asks me to set Updates to automatic again (which I do every time).

Could some kind soul tell me if there is a way to stop this happening please?


My System SpecsSystem Spec
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02 Nov 2014   #2
oneeyed

Windows 8
 
 

Disabling security settings (Automatic updates is one of them) is a classic sign of malware.

The first thing I'd recommend is to scan with your regular anti-virus, and also check with Malwarebytes Anti-Malware.
A second opinion from another AV would be good too (ex : Kaspersky Security Scan)
My System SpecsSystem Spec
02 Nov 2014   #3
MadMudMob

Windows 7 Home Premium 32bit
 
 

Thanks for replying.

I have paid for versions of Avast, Malwarebytes and Super AntiSpyware.

Have done a scan with all 3 and they report nothing?

Will do the Kaspersky one right now and come back to share whatever it says.
My System SpecsSystem Spec
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02 Nov 2014   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If you can update Windows manually their is a chance that one of your security programs is stopping Windows Auto Updates.

Do you by chance also have MSE install?
My System SpecsSystem Spec
02 Nov 2014   #5
MadMudMob

Windows 7 Home Premium 32bit
 
 

Kaspersky showed no issues or problems.

I do apologise but I haven't a clue what MSE is but if it's (I guess) Microsoft Essentials then a search in Start hasn't found it and there is nothing with those initials in my Installed Programs list.

I can update manually and the computer will automatically update once I've reset it to. It's just that it disappears after a restart and has to be set again.
My System SpecsSystem Spec
02 Nov 2014   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Microsoft Security Essentials - Microsoft Windows

If you can't find it then it's not on your computer.
Typing MSE in the Start Search should of brought it up if it was installed.

Some people do install it and then they install their favorite anti virus program. They will argue with each other.
Because MSE is updated with Windows 7 Updates it can cause a problem.

I haven't used Avast sense Mosses was wearing diapers so I can't really give you any help there. Take a look in Avast and see if you can find any setting that might cause this problem.

Because you can do manual updates for Windows 7 and your other security program are not giving you problems I don't think it's a infection. Infections normally will attack all security programs and try to stop them from updating or going online in any fashion to get help.
My System SpecsSystem Spec
02 Nov 2014   #7
oneeyed

Windows 8
 
 

If there's no malware then it's probably one of your installed programs.

Security suites can do that (I know McAfee had a similar bug at some point), but also anything that can mess up the system settings like so-called "optimizers".
My System SpecsSystem Spec
02 Nov 2014   #8
MadMudMob

Windows 7 Home Premium 32bit
 
 

I do have the paid for version of Advanced System Care running .... should I, perhaps, disable it as a Start Up and just open it when I wish to clean with it?

Is it not a good program to have please, I thought it was supposed to make things faster and run better?
My System SpecsSystem Spec
02 Nov 2014   #9
oneeyed

Windows 8
 
 

I think you are usually much better-off without any "Optimizers", as you see with your current problem. The "run better and faster" is marketing hype. See this google search to illustrate what I mean : https://www.google.com/search?q=%22A...bv=1&gws_rd=cr
There are hits concerning Windows Updates among many others, so it does seem like this software is the one responsible for your issues.

To clean temp files and such, you could try the built-in Disk Cleanup, and if you want something more powerful there's CCleaner which doesn't run all the time but only when launched and has good press (I think most users are still better off only using what's provided in Windows but YMMV).
More info :
Disk Cleanup - Open and Use
Disk Cleanup : Extended
Hard Disk Space - Free Up and Recover
Windows Updates - Remove Outdated Updates in Windows 7
https://www.piriform.com/CCLEANER

I would completely uninstall Advanced System Care if I were you but since you paid for it, try to update to the latest version to see if it works better or disable it from start as suggested....
And report this as a bug to their support.
My System SpecsSystem Spec
02 Nov 2014   #10
MadMudMob

Windows 7 Home Premium 32bit
 
 

You wonderful people!

I have disabled ASC from starting both in it's own program settings and in CCleaner (which I've had for years and swear by but it's good to see you recommend it).

The problem with update settings on restart has disappeared ....... thankyou both for your advice, I'm very happy.

My System SpecsSystem Spec
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 Windows won't remember to automatically update itself




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