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Windows 7: unable to install Windows 7 SP1

07 Nov 2014   #11
badcrc

Windows 7 Pro x64 sp1
 
 

Quote   Quote: Originally Posted by risbarre View Post
Done!

Were you able to confirm (with the logs) that SP1 is not installed ? do you want me to check with Windows update (I do not know how to do) ? Why can't I run the dowloaded package from the MS downloadcenter ?

Thks

Alain
The download mentioned in post #1 seems to be an iso. This is a DVD image file and must be burned to a DVD-R using Imgburn or similar. I think that method is aimed at IT professionals who need to update many systems. Most pc users get SP1 via Windows updates, although I guess the DVD method should also work for you. This is for info only, and I suggest you don't use the DVD method just yet, but follow NoelDP's instructions.


My System SpecsSystem Spec
.
07 Nov 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

badcrc hit the nail on the head - the download is primarily for IT techs, rather than single users. It contains all the files required for both 64-bit and 32-bit installs and 5 languages!
However, it's certainly worth a try, and sometimes does work where the WU option fails - it may also give us useful data if it does fail.

The file you downloaded IS an ISO file - and must be burnt to disk before use - however, there is an executable download which will work, on the same page... but the MS site appears to be down at the moment.

I'll try and find a direct link to the download you need (SP1 French for x64)
My System SpecsSystem Spec
07 Nov 2014   #13
risbarre

windows 7 64 bits profesional edition
 
 

Hi,

indeed I tried to install SP1 from the download center according to Microsoft instructions (Learn how to install Windows 7 Service Pack 1 (SP1)), first
  • "Windows Update".... but it didn't work with my laptop, so I tried the 2nd suggestion :
  • "Downloading SP1 from the Microsoft website"

I followed the "http://www.microsoft.com/fr-fr/download/details.aspx?id=5842" instructions, and arrived on this page : Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

I downloaded the 1st choice (the iso pkg).... I agree with you, this is not what I need...and I don't think that the .msi packages is of any use either...

Indeed, according to install instructions on this page (Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center), I should dowload and install : windows6.1-KB976932-X64.exe [according to microsoft, this application installs Sp1 to a 64-bit machine running Windows 7 or Windows Server 2008 R2], but I'm unable to find it ...

I'm gonna wait further instructions from NoelDP.

Regards
My System SpecsSystem Spec
.

07 Nov 2014   #14
risbarre

windows 7 64 bits profesional edition
 
 

ooops....
I was able to find it (the windows6.1-KB976932-X64.exe)... down the list(after the .msi packages)...

currently downloading it ... I'll exexuteit. i'll let you know .

thks

Alain
My System SpecsSystem Spec
12 Nov 2014   #15
risbarre

windows 7 64 bits profesional edition
 
 

installed the SP1 package this morning. It succeeded!

sorry for the inconvenience... not being able to scroll down in order to find the correct package.

Thanks for your support

Regards

Alain
My System SpecsSystem Spec
12 Nov 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Good luck.
My System SpecsSystem Spec
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 unable to install Windows 7 SP1




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