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Windows 7: Update failure KB2987107 and IE 11 Win 7 x64

08 Nov 2014   #11
Fastwilly

Windows 7 Pro 64 bit
 
 
CBS_Logs

Logs & CBS folder attached
First three of seven


My System SpecsSystem Spec
.
08 Nov 2014   #12
Fastwilly

Windows 7 Pro 64 bit
 
 
CBS_Logs-2

File 4 of 7
My System SpecsSystem Spec
08 Nov 2014   #13
Fastwilly

Windows 7 Pro 64 bit
 
 
CBS_Logs-3

Files 5 - 7
My System SpecsSystem Spec
.

08 Nov 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Some interesting errors in the CBS.log...
Code:
2014-11-06 00:08:35, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2, partially installed (true/false), 0
2014-11-06 00:08:35, Info                  CBS    Session: 30407039_3085057987 initialized by client WindowsUpdateAgent.
2014-11-06 00:08:35, Info                  CBS    Invalid enum string [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Info                  CBS    illegal version scope [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Info                  CBS    failed to process package [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Info                  CBS    Wrong package format [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Info                  CBS    Invalid xml format [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Info                  CBS    Manifest parsing error at line: 1, context: 
="nnnSxS"/><assdmblyIdentity name="Microsoft-Windows-ParentalCon [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Info                  CBS    Failed to parse the manifest from the buffer. [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Error                 CBS    Failed to parse package manifest from given buffer [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Info                  CBS    Failed to initialize internal package [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2014-11-06 00:08:35, Error                 CBS    Failed to create internal package [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
Why CheckSUR didn't pick this up, I don't know...

Please upload the following files so I can take a look...
C:\windows\servicing\Packages\Package_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.cat
C:\windows\servicing\Packages\Package_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.mum
My System SpecsSystem Spec
08 Nov 2014   #15
Fastwilly

Windows 7 Pro 64 bit
 
 
Windows_Servicing

.cat and .mum files attached.
Got invalid file types, chaged suffix and zipped.
.mum is .mummy.zip (file 2) and .cat is .catty.zip
Hope this works...

There is also the same .cat and .mum files in C:\windows\servicing\Packages\,
but with sp1 in the name.

First time I've used an AsRock MOBO, and first time for an SSD as the C: drive.
(My specs page has been updated.)
I'm wondering if that might have contributed to all the errors....

Bill
My System SpecsSystem Spec
09 Nov 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

They both look fine - apart from the names! - I assume that you only renamed the copies?
The errors I was expecting to see there aren't present - so I assume that they must be in the registry.

I need to have alook at your COMPONENTS registry hive



Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or OneDrive) and post a link.

My System SpecsSystem Spec
09 Nov 2014   #17
Fastwilly

Windows 7 Pro 64 bit
 
 

Link to components file:
https://onedrive.live.com/redir?resi...int=file%2czip

Earlier today I went to the Microsoft web site and downloaded IE11. When I ran it, it said IE 11 was installed.
It wasn't. It reset IE 9 as if it was the first install.
I also noticed it said IE 64 can not be the default browser.

Bill
My System SpecsSystem Spec
12 Nov 2014   #18
Fastwilly

Windows 7 Pro 64 bit
 
 

Still having original problem.
My System SpecsSystem Spec
13 Nov 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I haven't forgotten you - just overloaded at present.
I will come back as soon as I can clear the decks a little!
My System SpecsSystem Spec
16 Nov 2014   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No problem there, either

Perhaps I'm looking in the wrong place - Please open an Elevated COmmand prompt and run the following commands...

Code:
 
MD "%userprofile%\desktop\packs" 
COPY C:\Windows\Servicing\Packages\Microsoft-Windows-ParentalControls-Package*.*  "%userprofile%\desktop\packs"
This will create a folder on your desktop - 'packs' - please compress it and upload it to your reply.
My System SpecsSystem Spec
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 Update failure KB2987107 and IE 11 Win 7 x64




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