Windows 7 Fails to Update error 80073701

Tockz · 06 Nov 2014

Hi,

I'm trying to fix a laptop at work that is failing to run windows update.

The laptop is running Windows 7 Professional x64 with SP1

The error I receive is:

Code 80073701 Windows Update encountered an unknown error.

I've attached the CBS logs as instructed.

Thanks for the help

NoelDP · 08 Nov 2014

I can't find any signs of an SFC scan in the uploaded logs? they may be in another of the CBSPersist files.
CheckSUR is clear.

The actual error your getting is related to this...

Code:

2014-11-07 06:21:09, Info                  CBS    Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~zh-CN~7.6.7600.256, Update: Aux, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_zh-cn_dea8c0d6a6f4b602
2014-11-07 06:21:09, Error                 CSI    00000108@2014/11/6:19:21:09.599 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2014-11-07 06:21:18, Error                 CSI    00000109 (F) STATUS_SXS_ASSEMBLY_MISSING #964608# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2014-11-07 06:21:18, Error                 CSI    0000010a (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #964493# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~zh-CN~7.6.7600.256.Aux", rah = [2]"32", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2014-11-07 06:21:18, Info                  CBS    Failed to pin deployment while resolving Update: Aux from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-11-07 06:21:18, Info                  CBS    Failed to resolve item[0] in Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~zh-CN~7.6.7600.256, Update: Aux [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-11-07 06:21:18, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

The only cure I know for this is a repair install

See the instructions in this tutorial...
Repair Install