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Windows 7: Windows Update is not working

08 Nov 2014   #1
smoothf2000

Windows 7 Professional x64
 
 
Windows Update is not working

I have tried restarting the Windows Update Service using the services.msc method and using the command prompt with administrator rights to fix the problem. I have even restarted the service and restarted my computer multiple times and it still doesn't work. Attached is my CBS file and a file using Fubur Scanner.

I am using Windows 7 Professional x64 and this problem started about two to three weeks ago. I tried installing standalone hotfixes but then I get errors when opening them. I don't know what is the solution to this problem.


My System SpecsSystem Spec
.
08 Nov 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please run FSS again - this time ticking ALL the options on the first screen.

The SFC scan shows the following problems...
Code:
 Line 3495: 2014-11-08 08:19:38, Info                  CSI    00000339 [SR] Repairing 3 components
 Line 3496: 2014-11-08 08:19:38, Info                  CSI    0000033a [SR] Beginning Verify and Repair transaction
 Line 3500: 2014-11-08 08:19:38, Info                  CSI    0000033c [SR] Cannot repair member file [l:20{10}]"mfcm90.dll" of Microsoft.VC90.MFC, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3504: 2014-11-08 08:19:39, Info                  CSI    0000033e [SR] Cannot repair member file [l:24{12}]"mscorlib.dll" of mscorlib, Version = 6.1.7601.18529, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3509: 2014-11-08 08:19:39, Info                  CSI    00000341 [SR] Cannot verify component files for policy.9.0.Microsoft.VC90.MFC, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:24{12}]"win32-policy", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 3513: 2014-11-08 08:19:39, Info                  CSI    00000343 [SR] Cannot repair member file [l:24{12}]"mscorlib.dll" of mscorlib, Version = 6.1.7601.18529, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3514: 2014-11-08 08:19:39, Info                  CSI    00000344 [SR] This component was referenced by [l:156{78}]"Package_3_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.2972211-32_neutral_GDR"
 Line 3521: 2014-11-08 08:19:39, Info                  CSI    00000347 [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:24{12}]"mscorlib.dll"; source file in store is also corrupted
 Line 3526: 2014-11-08 08:19:39, Info                  CSI    00000349 [SR] Repair complete

Please downloadand save the CheckSUR tool from http://support.microsoft.com/kb/947821

(you'll need tolook in the details for Windows 7, downloading from the Microsoft DownloadCenter)



Run it - The toolcan take anywhere from 5 mins to a couple of hours to run (or 'Install')depending on how much it has to do, and may exit silently - it may appear tofreeze for most of that time, but be patient.

The result islogged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file



Then zip theCheckSUR.log and upload it to your reply.

My System SpecsSystem Spec
Reply

 Windows Update is not working




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