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Windows 7: Update error code 9C48 and 9C59

08 Nov 2014   #1
wickedmonkey

Windows 7 Pro x64
 
 
Update error code 9C48 and 9C59

Hi there, Need some help getting some updates that won't update. This is for installing IE10 (which is funny because I'm already running IE 10) and then installing IE 11.

Downloaded the System Update Readiness Tool and installed it

Completed a SFC scan (no problems detected)

Ran the windows update repair tool

Nothing made a difference.

Here's a link to the CBS.zip https://drive.google.com/file/d/0B27...ew?usp=sharing

Thanks,

Shawn


My System SpecsSystem Spec
.
09 Nov 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You appear to have some major corruption.
Here's what CheckSUR found...
Code:
Unavailable repair files:
 servicing\packages\Package_110_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_146_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_147_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_148_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_149_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_150_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_160_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_161_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_162_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_163_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_164_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_165_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_166_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_167_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_168_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_169_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_170_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_171_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_172_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_173_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_174_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_175_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_176_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_177_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_178_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_179_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_180_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2925418~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2964358~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB978262~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_217_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_253_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_254_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2925418~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_5_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_73_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_73_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_74_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_74_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_7_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2416471_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2443685_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2446709_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2467659_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2524375_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2633952_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2633952_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2656373_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
The SFC scan is clear, at least - so this may not be too difficult to fix.

I'll post a fix protocol later.
My System SpecsSystem Spec
09 Nov 2014   #3
wickedmonkey

Windows 7 Pro x64
 
 

Thanks for the help. I was surprised too about the amount of corrupted files. I had read several other posts on here that had nowhere near this many. Hopefully this will be easy.
My System SpecsSystem Spec
.

09 Nov 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

PK - here's the first tranche of fixes...


I've uploaded afile - mkyaa.zip - to my OneDrive at Noel's OneDrive
Please downloadand save it.
Right-click onthe downloaded file, and select Extract all…
Extract to thedefault location - which will create a new folder mkyaain the same place.
Open this folder- there should be one folder inside it (Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

Nowrun the CheckSUR tool again (it may take a while)

Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
09 Nov 2014   #5
wickedmonkey

Windows 7 Pro x64
 
 

Done. Here are the files you requested.
My System SpecsSystem Spec
10 Nov 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR found the following...
Code:
Summary:
Seconds executed: 1632
 Found 114 errors
 Fixed 62 errors
  CBS MUM Missing Total count: 114
  Fixed: CBS MUM Missing.  Total count: 62
  Fixed: CBS Paired File.  Total count: 62
Unavailable repair files:
 servicing\packages\Package_1_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_1_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2859903~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2925418~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2964358~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB978262~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB978506~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2925418~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_2_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_4_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_57_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_5_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_73_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_74_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2443685_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_for_KB2467659_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2524375_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2656373_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
I'll post a fix protocol later.
My System SpecsSystem Spec
11 Nov 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - mkyab.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click on the downloaded file, and select Extract all…

Extract to the default location - which will create a new folder mkyab in the same place.

Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder

C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
13 Nov 2014   #8
wickedmonkey

Windows 7 Pro x64
 
 

Sorry, I didn't get the posted update on my phone. Running CheckSur now. Will post results here soon. Thanks again.
My System SpecsSystem Spec
13 Nov 2014   #9
wickedmonkey

Windows 7 Pro x64
 
 

Looking much better.
My System SpecsSystem Spec
13 Nov 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

We're getting there....
Code:
Summary:
Seconds executed: 666
 Found 54 errors
 Fixed 50 errors
  CBS MUM Missing Total count: 52
  Fixed: CBS MUM Missing.  Total count: 49
  CBS MUM Corrupt Total count: 2
  Fixed: CBS MUM Corrupt.  Total count: 1
  Fixed: CBS Paired File.  Total count: 50
Unavailable repair files:
 servicing\packages\Package_2_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum
 servicing\packages\Package_2_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat
I'll post a fix protocol for those later
My System SpecsSystem Spec
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 Update error code 9C48 and 9C59




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