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Windows 7: Windows not genuine after re-install on laptop

08 Nov 2014   #1
win7o

Windows 7 64 bit
 
 
Windows not genuine after re-install on laptop

I upgraded the hard drive to a solid state in my laptop and reinstalled using the OEM windows 7. After re-installing windows is telling me that my product key is not genuine. System specs and MGADiag below. Does anyone know why it's telling me I'm not using genuine?

System specs:
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 3210M @ 2.50GHz 43 C
Ivy Bridge 22nm Technology
RAM
6.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
LENOVO Lenovo (CPU Socket - U3E1) 45 C
Graphics
Generic PnP Monitor (1366x768@60Hz)
Intel HD Graphics 4000 (Lenovo)
1023MB NVIDIA GeForce GT 630M (Lenovo) 35 C
Storage
111GB KINGSTON SH103S3120G (SSD) 39 C
Optical Drives
MATSHITA DVD-RAM UJ8C1
Audio
Realtek High Definition Audio


I ran the Diag report and pasted below.


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2BX64-FW8XJ-7FV38
Windows Product Key Hash: Td6IdeGeF4Slf6hXWjN1/6RAcJM=
Windows Product ID: 00359-OEM-9825821-16205
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {445953DB-3400-42BD-82C6-BAE1440D0B15}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{445953DB-3400-42BD-82C6-BAE1440D0B15}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7FV38</PKey><PID>00359-OEM-9825821-16205</PID><PIDType>8</PIDType><SID>S-1-5-21-3355997233-2336320171-2974685613</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>IdeaPad Z580 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5FCN34WW</Version><SMBIOSVersion major="2" minor="7"/><Date>20120611000000.000000+000</Date></BIOS><HWID>58513007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-258-216205-02-1033-7601.0000-1452014
Installation ID: 018175069503778541612441467921794814494465862676681254
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7FV38
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 11/8/2014 5:40:36 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:8:2014 18:21
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAonZ63FD5LvI2EchF9I3MQpAdapSCZZZj

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO CB-01
FACP LENOVO CB-01
HPET LENOVO CB-01
MCFG LENOVO CB-01
SLIC LENOVO CB-01
SSDT LENOVO PtidDevc
ASF! LENOVO CB-01
FPDT LENOVO CB-01
SSDT LENOVO PtidDevc
SSDT LENOVO PtidDevc
UEFI LENOVO CB-01
UEFI LENOVO CB-01
POAT LENOVO CB-01
SSDT LENOVO PtidDevc
SSDT LENOVO PtidDevc
UEFI LENOVO CB-01


My System SpecsSystem Spec
.
08 Nov 2014   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Seem like you haven't activate your Windows 7. You might have to call Microsoft.

From your log.

Quote:
Notification Reason: 0xC004F009 (grace time expired).
This should be helpful.

http://answers.microsoft.com/en-us/w...d-51f215c67c62


click Start, right click Computer
Click Properties
Scroll down to Windows Activation
Click the link x days until activation.
Click the link that says 'Show me other ways to activate'
Enter product key
Click Next
Select Phone Activation
Click Next when Enter your key page displayed
Select your country
Click Next, call the number listed
Remember to explain to the call agent your situation.
Provide the generated installation ID when requested by the call agent
They will give you a confirmation ID in return, enter it
Click Next to complete the activation.

------------------------------------------

When you get done post another log using this Tutorial by Brink.

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
09 Nov 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

(I prefer the 'direct' method the one above will land you on the automated system which often doesn't work with this type of error)



telephone activation (operator calls)

Click on theStart button

in the Searchbox, type

SLUI 4

and hit the Enterkey

follow theinstructions, but when asked which service you require by the telephoneansafone, do NOT reply - this should force an operator to respond, who can dealwith you
My System SpecsSystem Spec
.

09 Nov 2014   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thanks Noel.
I forgot all about that method. I did wright it down in my little notebook. Now all I have to do is remember I wrote it down.
My System SpecsSystem Spec
Reply

 Windows not genuine after re-install on laptop




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