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Windows 7: Error while installing Windows Update, error 80070490

11 Nov 2014   #1
Touchette

Windows 7 Ultimate x64
 
 
Error while installing Windows Update, error 80070490

Hello, I am attempting to install a Windows Update for Service Pack 1, and cannot do so. I'm running Windows Ultimate x64 bit, and need the Service Pack to run a couple programs I cannot run without it - namely Dolphinx64 netplay.

That being beside the point, I have attempted to run the ISO file downloaded from the Microsoft website and have attempted using the online Windows Update in my system. I also tried manually upgrading my Windows 7 using a x64 Windows 7 ISO install file and selecting "upgrade", but it didn't let me because I "can't upgrade a 64-bit system to a 32-bit system" and "can't upgrade a 32-bit system to a 64-bit system". I got both of these errors at the same time - so that's a dunce.

I also used the System Update Readiness Tool found at :

Fix Windows corruption errors by using the DISM or System Update Readiness tool

and it didn't work either.

As stated in the title, the error code is 80070490. Attached is the CBS zip file asked for in the instructions for posting. I couldn't copy the CBS.log file -- and all the times I attempted to take ownership didn't work. If required, I will try again to get it. For the time being, I used an elevated command prompt to open the CBS log via notepad with a notepad command, and copied all contents into a notepad and included that with my .rar.

I also ran sfc /scannow before uploading this all, so that has been done as well.

Any help is much appreciated, and thank you in advance!

I'm going to be checking on this thread a lot throughout the night until about 3-4 A.M. PST (7 hours or so). So feel free to respond and check back often, I'll be responding a lot!


My System SpecsSystem Spec
.
11 Nov 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SFC managed to do some significant repairs ...
Code:
Line 20851: 2014-11-10 20:47:03, Info                  CSI    00000470 [SR] Repairing 12 (0x000000000000000c) components
 Line 20852: 2014-11-10 20:47:03, Info                  CSI    00000471 [SR] Beginning Verify and Repair transaction
 Line 20855: 2014-11-10 20:47:03, Info                  CSI    00000473 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 20858: 2014-11-10 20:47:03, Info                  CSI    00000475 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"user32.dll" from store
 Line 20859: 2014-11-10 20:47:03, Info                  CSI    00000476 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"slmgr.vbs" from store
 Line 20860: 2014-11-10 20:47:03, Info                  CSI    00000477 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slmgr.vbs" from store
 Line 20863: 2014-11-10 20:47:03, Info                  CSI    00000479 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"uxtheme.dll" from store
 Line 20866: 2014-11-10 20:47:03, Info                  CSI    0000047b [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"user32.dll" from store
 Line 20869: 2014-11-10 20:47:03, Info                  CSI    0000047d [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:34{17}]"ExplorerFrame.dll" from store
 Line 20872: 2014-11-10 20:47:03, Info                  CSI    0000047f [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slwga.dll" from store
 Line 20875: 2014-11-10 20:47:04, Info                  CSI    00000481 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"themeui.dll" from store
 Line 20878: 2014-11-10 20:47:04, Info                  CSI    00000483 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"slwga.dll" from store
 Line 20881: 2014-11-10 20:47:04, Info                  CSI    00000485 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:26{13}]"systemcpl.dll" from store
 Line 20884: 2014-11-10 20:47:04, Info                  CSI    00000487 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:32{16}]"themeservice.dll" from store
 Line 20887: 2014-11-10 20:47:04, Info                  CSI    00000489 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 20888: 2014-11-10 20:47:04, Info                  CSI    0000048a [SR] This component was referenced by [l:266{133}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385.Windows Foundation Language Pack"
 Line 20893: 2014-11-10 20:47:04, Info                  CSI    0000048d [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui"; source file in store is also corrupted
 Line 20914: 2014-11-10 20:47:04, Info                  CSI    0000048f [SR] Repair complete
This leaves us with just these errors...
Code:
 Line 20893: 2014-11-10 20:47:04, Info                  CSI    0000048d [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui"; source file in store is also corrupted
Please post an MGADiag report...

we need to see afull copy of the report produced by the MGADiag tool

(download andsave to desktop - http://go.microsoft.com/fwlink/?linkid=52012)

Once saved, run the tool.

Click on theContinue button, which will produce the report.

To copy the report to your response, click onthe Copy button in the tool (ignore any error messages at this point), and thenpaste (using either r-click/Paste, or Ctrl+V ) into your response.
My System SpecsSystem Spec
11 Nov 2014   #3
Touchette

Windows 7 Ultimate x64
 
 

Alright sir, got that done and have it here ready for you.
Thanks for the help!



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {8000FED3-6B3E-4672-B0E8-F7F8CD4E4086}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8000FED3-6B3E-4672-B0E8-F7F8CD4E4086}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-1857560141-4012281853-1183630866</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7641</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20130428000000.000000+000</Date></BIOS><HWID>F2B83607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>太平洋標準時(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
入力エラー: スクリプト ファイル "C:\Windows\system32\slmgr.vbs" が見つかりません。

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: QgAAAAEABAABAAEAAAAFAAAABgABAAEAln0cRHcWVPIQMxiZmKC+BgpATqJQsNzhM13djthtTuzeu8xi7BSAwXYy

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			7641MS		A7641100
  FACP			7641MS		A7641100
  HPET			7641MS		OEMHPET 
  MCFG			7641MS		OEMMCFG 
  OEMB			7641MS		A7641100
  SSDT			A M I 		POWERNOW
  SLIC			HPQOEM		SLIC-MPC
Inside the code there is the following phrase under the Licensing Data :

入力エラー: スクリプト ファイル "C:\Windows\system32\slmgr.vbs" が見つかりません。

My computer is in Japanese, sorry. It says, in English :

Input Error: Script File "C:\Windows\system32\slmgr.vbs" was not found.

Sorry for any confusion.
My System SpecsSystem Spec
.

12 Nov 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The install is counterfeit - the Product Key in use is the infamous Lenovo Stolen Key, and activation and validation have been circumvented by RemoveWat, and another Activation Exploit.

You need to reformat and reinstall using genuine media and Key
My System SpecsSystem Spec
12 Nov 2014   #5
Touchette

Windows 7 Ultimate x64
 
 

As this is a custom build, not built by myself but of a close friend -- how should I go about obtaining genuine media?

I don't have the money to pay for Windows 7, seeing as it's well over $100. If there's any way I might be able to install the Service Pack 1 anyways, might you enlighten me?

Also, would you enlighten me as to what exactly is the "Lenovo Stolen Key"? I'm curious at this point.

Thank you for your help.
My System SpecsSystem Spec
12 Nov 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The infamous Lenovo Stolen Key was leaked onto the Internet only a week or so after Windows 7 went 'Release to Manufacture' - i.e. MS signed off on it and gave 'Gold' disks to the major manufacturers so that they could begin production in time for the launch about 12 weeks later.
Lenovo had bythat time produced a few thousand machines with the Key installed - all these machines were recalled, even before sale, and reformatted and a new master created with a new Key.
The Stolen Key has thus never been used on a legitimate install - and cannot possibly be legal. It also fails all tests for validation unless there are Activation Exploits present to circumvent the technical tests applied by WGA and WAT systems. Such hacks reduce both the stability and security of the installation.

Installing SP1 WILL break the hacks in place currently - and the system WILL then show as being non-genuine.

Forum rules prevent assistance to counterfeit installs except to advise the proper methods of getting the system genuine. You should contact your 'friend' - especially if you paid for the OS - for assistance, if you cannot afford the price for a legal copy of Windows.
My System SpecsSystem Spec
Reply

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